Environmental Services Department Manager

Healthcare Services Group•Norwalk, CT

About The Position

Healthcare Services Group (HCSG) is hiring an Environmental Services Department Manager, described in the overview as an Account Manager, to lead housekeeping, laundry, and floor care teams in a long-term care facility. The role supports HCSG’s commitment to positively impacting the communities it serves and enhancing customer and resident experiences. The manager supervises staff and may also perform housekeeping and laundry aide duties across varying shifts. The position includes training employees, maintaining service quality and operational records, communicating with facility occupants and administrators, and ensuring safe work practices and compliance with applicable policies and requirements. Residency within the service area is required.

Requirements

High school diploma or equivalent preferred.
Two years of experience in healthcare housekeeping and supervision preferred.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership to perform daily tasks.
Comply with COVID-19 vaccination policies.
Lift and carry up to 50 pounds and push and pull up to 50 pounds.
Stand, sit, bend, and walk for extended periods; perform routine, repetitive tasks continuously.
Work around food and cleaning products.
Follow oral and written instructions and perform routine, repetitive tasks daily.
Reside within the service area.

Nice To Haves

High school diploma or equivalent.
Two years of experience in healthcare housekeeping and supervision.

Responsibilities

Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal and state requirements.
Perform and lead teams in light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts.
Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs.
Maintain records of income, expenditures, supplies, personnel, and equipment using HCSG computer software.
Act as a liaison between building occupants and administrators and HCSG staff; communicate directives effectively.
Use protective gear appropriately and ensure safe use of cleaning solutions and adherence to safety precautions.
Maintain consistent attendance and punctuality, and complete tasks on time.
Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests.
Perform other duties as assigned.