Environmental Services Department Manager

Healthcare Services Group • Wilmington, NC

5d

About The Position

The Environmental Services Department Manager joins Healthcare Services Group (HCSG) as an account manager at a long-term care facility, leading housekeeping, laundry, and floor care teams. The role supports HCSG’s commitment to positively impacting the communities it serves and improving customer and resident experiences. The manager supervises staff, performs and leads housekeeping and laundry duties, oversees training and quality, maintains operational records, communicates with facility occupants and administrators, and ensures safe work practices. Residency within the service area is required.

Requirements

• High school diploma or equivalent preferred.
• Two years of experience in healthcare housekeeping and supervision preferred.
• Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
• Comply with COVID-19 vaccination policies.
• Lift and carry up to 50 pounds and push and pull up to 50 pounds; stand, sit, bend, and walk for extended periods.
• Perform routine, repetitive tasks continuously and daily.
• Work around food and cleaning products.
• Follow oral and written instructions.
• Residency within the service area is required.

Nice To Haves

• High school diploma or equivalent.
• Two years of experience in healthcare housekeeping and supervision.

Responsibilities

• Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal and state requirements.
• Perform and lead teams in light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts.
• Lead staff training, quality control, and in-service sessions, and ensure timely completion of projects and programs.
• Maintain records of income, expenditures, supplies, personnel, and equipment using HCSG computer software.
• Act as a liaison between building occupants and administrators and HCSG staff, communicating directives effectively.
• Use protective gear appropriately and ensure safe use of cleaning solutions and adherence to safety precautions.
• Maintain consistent attendance and punctuality and complete tasks on time.
• Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• Free telemedicine services on Day 1.
• Paid holidays and vacation.
• 401(k).
• Access to earned wages through PNC EarnedIt.
• Financial wellness support from PNC Workplace Banking.
• Free prescription discount program.
• Employee assistance programs.
• Training and development opportunities.
• Employee recognition programs.
• Employee stock purchase plan.
• Nationwide transfer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED