Environmental Services Department Manager

Healthcare Services Group, Inc.•Mason City, IA

About The Position

Healthcare Services Group (HCSG) is seeking an Environmental Services Department Manager to lead housekeeping, laundry, and floor care teams in a long-term care facility. The role focuses on managing staff and operations, supporting compliance with applicable policies and requirements, and helping enhance customer and resident experiences. The manager also performs and leads housekeeping and laundry duties across varying shifts, trains staff, oversees quality and projects, maintains operational records, and serves as a liaison between facility occupants and HCSG staff. The position requires consistent attendance, safe work practices, and courteous interactions with residents, guests, and colleagues.

Requirements

Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Comply with COVID-19 vaccination policies.
Be able to lift and carry up to 50 pounds and push and pull up to 50 pounds.
Be able to stand, sit, bend, and walk for extended periods.
Be able to perform routine, repetitive tasks continuously.
Be able to work around food and cleaning products.
Be able to follow oral and written instructions and perform routine, repetitive tasks daily.
Residency within the service area is required.

Nice To Haves

High school diploma or equivalent preferred.
Two years of experience in healthcare housekeeping and supervision preferred.

Responsibilities

Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal and state requirements.
Perform and lead teams in light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts.
Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs.
Maintain records of income, expenditures, supplies, personnel, and equipment using HCSG computer software.
Act as a liaison between building occupants and administrators and HCSG staff; communicate directives effectively.
Use protective gear appropriately, ensure safe use of cleaning solutions, and follow safety precautions.
Maintain consistent attendance and punctuality and complete tasks on time.
Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests.
Perform all other duties as assigned.