Environmental Services Department Manager

Healthcare Services Group • Richmond, KY

3d

About The Position

Healthcare Services Group (HCSG) is hiring an Environmental Services Department Manager, described in the overview as an Account Manager, to lead housekeeping, laundry, and floor care teams in a long-term care facility. The role focuses on supporting compliance, maintaining service quality, and enhancing customer and resident experiences.

The manager supervises staff and may also perform housekeeping and laundry duties across varying shifts. The position includes training employees, monitoring quality, maintaining operational records, communicating with facility occupants and administrators, and ensuring safe use of cleaning products and protective equipment. Residency within the service area is required.

Requirements

• High school diploma or equivalent preferred.
• Two years of experience in healthcare housekeeping and supervision preferred.
• Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
• Comply with COVID-19 vaccination policies.
• Able to lift and carry up to 50 pounds and push and pull up to 50 pounds.
• Able to stand, sit, bend, and walk for extended periods.
• Able to perform routine, repetitive tasks continuously and daily.
• Able to work around food and cleaning products.
• Able to follow oral and written instructions.
• Residency within the service area required.

Nice To Haves

• High school diploma or equivalent.
• Two years of experience in healthcare housekeeping and supervision.

Responsibilities

• Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal and state requirements.
• Perform and lead teams in light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts.
• Lead staff training, quality control, and in-service sessions, and ensure timely completion of projects and programs.
• Maintain records of income, expenditures, supplies, personnel, and equipment using HCSG computer software.
• Act as a liaison between building occupants and administrators and HCSG staff, and communicate directives effectively.
• Use protective gear appropriately and ensure safe use of cleaning solutions and adherence to safety precautions.
• Maintain consistent attendance and punctuality and complete tasks on time.
• Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package including medical, dental, and vision.
• Free telemedicine services on Day 1.
• Paid holidays and vacation.
• 401(k).
• Access to PNC EarnedIt to get paid when needed.
• Financial wellness support from PNC Workplace Banking.
• Free prescription discount program.
• Employee assistance programs.
• Training and development opportunities.
• Employee recognition programs.
• Employee stock purchase plan.
• Nationwide transfer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED