Environmental Services / Custodial Operations Manager 2

Sodexo•Boston, MA

1d•$77,605 - $100,430•Onsite

About The Position

Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 to oversee the operations and lead a team of housekeepers on the 2nd shift at a healthcare account located in the Boston Metro West area of Massachusetts. This position will report to the General Manager.

Requirements

have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system
possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management
have experience effectively managing projects within agreed upon timelines
are results and safety driven
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

Nice To Haves

have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred

Responsibilities

be responsible for driving client and patient satisfaction scores
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
work with the Environment of Care Committee and Infection Prevention Director
effectively manages the Unit Operating System
support a diverse and inclusive workforce