Environmental Services / Custodial Operations Manager 1

SodexoTyler, TX
$56,270 - $72,820Onsite

About The Position

Sodexo is seeking an Environmental Services / Custodial Operations Manager 1 to join the team at UT Health North Campus Tyler, a 174-bed acute care and behavioral health hospital located on the UT Tyler Health Science Center campus in Tyler, Texas. This 2nd-shift leadership role is responsible for managing daily environmental services operations and leading a team of 27 frontline employees. The successful candidate will drive operational excellence, ensure high standards of cleanliness and regulatory compliance, and foster a safe, positive patient and staff experience.

Requirements

  • Experience leading and managing a housekeeping team
  • Leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system
  • Strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
  • In-depth knowledge of housekeeping systems and procedures
  • Experience with vendor and contract management
  • 3-5 years previous custodial / housekeeping or similar management experience
  • Strong financial acumen and budget management experience
  • Proficiency with computers and other technology
  • Able to work a 2nd shift [3:00pm to 11:30pm] schedule
  • Occasional weekends are possible, however this position is generally Monday - Friday

Nice To Haves

  • Experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred
  • Hospital, healthcare experience preferred but not required

Responsibilities

  • Be responsible for driving client and patient satisfaction scores
  • Provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
  • Work with the Environment of Care Committee and Infection Prevention Director
  • Effectively manages the Unit Operating System
  • Support a diverse and inclusive workforce

Benefits

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
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