Environmental Services / Custodial Manager 2
About The Position
Sodexo is seeking a dynamic Environmental Services Manager 2 for ECU Health Medical Center, a 974-bed teaching medical center, the flagship facility and the heart of ECU Health. ECU Health Medical Center is the third largest Level I Trauma Center in the nation and serves as the teaching hospital for the Brody School of Medicine at East Carolina University. This is a 3rd Shift opening (11:00pm start time) managing a team of 40 that includes rotating weekends. This position supports this progressive organization by providing leadership for our Environmental team in the delivery of safe, sanitary, and innovative services to our patients, customers and hospital employees in a variety of settings. Successful candidates will have experience in Environmental Services, Hotels housekeeping and/or Custodial Services. Sodexo is seeking a true self-starter who can lead a team under minimal supervision. This role will support floor care projects, payroll, and lead the team in engagement.
Requirements
- have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery
- have customer service and/or guest satisfaction skills in a health care or hospitality setting
- possess strong leadership skills and has the ability to work independently to drive programs and initiatives
- monitor compliance and reach project target dates of completion
- are results and safety driven
- are proficient with computers and other technology as needed for the position
Responsibilities
- Driving Patient Satisfaction Scores and attaining KPI results monthly, quarterly and Yearly
- Provide a clean and safe environment for patients, visitors and staff for all areas of the operation.
- Works closely with the Infectious Control department. OR and other departments of the facility
- A strong focus on department initiatives
- Responsible for driving client satisfaction
- Is seen as a leader and can drive projects and initiatives through sound strategic methodology
- Effectively manage the Unit Operating System
- Support an inclusive workforce.
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
