Environmental Services Assistant III - 3p-11:30p Shift - Every Other Weekend - Wilmington

ChristianaCare•Wilmington, DE

4d•$19 - $23

About The Position

ChristianaCare is seeking an experienced Environmental Services Assistant III to serve as a senior team member, trainer, mentor, and subject matter expert in its Environmental Services department. The role supports infection prevention, patient safety, regulatory readiness, and service excellence across healthcare environments. The position is based in Wilmington and is listed for a 3:00 p.m.–11:30 p.m. shift, every other weekend. The position performs advanced cleaning and disinfection in patient care, support, and public areas; provides training and coaching to Environmental Services caregivers; supports audits, inspections, infection prevention initiatives, patient experience programs, and regulatory surveys; and helps maintain department standards and operational readiness. The job requires prolonged standing and walking, lifting and carrying up to 40 pounds, and adherence to infection prevention, safety, and PPE protocols. Work takes place in healthcare environments where infectious diseases may be present. The starting rate is $18.57 per hour regardless of prior experience. After six months of continuous employment, the rate automatically increases to $21.74 per hour; after one year of continuous employment, it automatically increases to $22.79 per hour. ChristianaCare offers eligible employees health insurance, paid time off, retirement, and an employee assistance program.

Requirements

At least two years of Environmental Services, healthcare housekeeping, hospitality services, facilities support, or related experience.
Demonstrated knowledge of environmental cleaning practices, infection prevention standards, and customer service principles.
Ability to train, mentor, and coach team members.
Ability to work independently and effectively in a fast-paced healthcare environment.
Ability to use mobile technology and departmental software systems.
Ability to lift, push, pull, and carry up to 40 pounds.
Strong knowledge of healthcare environmental cleaning and disinfection practices.
Understanding of hospital-grade disinfectants, chemical safety procedures, Safety Data Sheets (SDS), and infection prevention standards.
Excellent communication, customer service, and interpersonal skills.
Ability to evaluate performance, reinforce standards, and support caregiver development.
Sound judgment, attention to detail, and ability to prioritize multiple responsibilities.
Commitment to patient safety, quality, and regulatory compliance.
Prolonged standing and walking throughout the shift and frequent movement throughout patient care and operational areas.
Adherence to infection prevention, safety, and personal protective equipment (PPE) protocols.

Nice To Haves

High school diploma or equivalent work experience.
Two years of housekeeping experience.
Previous experience as a trainer, mentor, preceptor, lead worker, or subject matter expert in a healthcare or service environment.

Responsibilities

Perform advanced environmental cleaning and disinfection throughout patient care, support, and public areas.
Serve as a department resource for infection prevention, environmental safety, customer service, and regulatory compliance.
Train, mentor, coach, and support new and existing Environmental Services caregivers.
Provide classroom, hands-on, and on-the-job training in cleaning procedures, equipment use, chemical safety, and departmental standards.
Conduct competency validation, skills assessments, retraining, and ongoing coaching.
Support quality audits, infection prevention initiatives, inspection readiness, patient experience programs, and regulatory surveys.
Assist leadership in reinforcing department standards, best practices, and operational excellence.
Respond to customer concerns and support service recovery efforts.
Identify and escalate environmental hazards, safety concerns, maintenance issues, equipment failures, and compliance risks.
Maintain cleaning equipment, carts, supplies, storage areas, and workspaces in clean, regulatory-ready condition.
Serve as a resource during staffing challenges, special projects, emergencies, and department initiatives.