Environmental Services Aide III

Tufts Medicine • Lowell, MA

4d • $17 - $20 • Onsite

About The Position

The Environmental Services Aide III performs housekeeping, administrative, coordination, and limited supervisory tasks under the direction of the Supervisor/Site Manager. The role helps maintain a clean and safe hospital environment, coordinates daily work among frontline employees, conducts room and quality inspections, coordinates scheduled floor care and shift coverage, supports inter-department customer relations, and oversees bed tracking. The employee may assist with supervising housekeeping employees when the supervisor is absent and cover open shift positions when staffing requires it.

The position coordinates shift projects, communicates progress with other shift leads, ensures staff have the necessary supplies and equipment, and follows infection-control, chemical-control, hazardous-waste, and safety procedures. Duties also include operating heavy-duty cleaning equipment, maintaining laundry inventory and records, completing linen and laundry tasks, preparing furniture and audiovisual equipment for functions, coordinating small furniture moves and room setups, and conducting employee safety meetings and department inspections. The role works under limited supervision in routine situations and may assist and train lower-level employees.

This is a 40-hour position at Lowell General Hospital in Lowell, Massachusetts, with a 3:00 p.m.–11:30 p.m. schedule. Working every other weekend (Saturday and Sunday) and every other holiday is required. The work involves standing, walking, bending, and stretching for most of the shift; pushing loaded carts; lifting 30–60 pounds; occasional ladder climbing; and exposure to dirt, dust, blood, body waste, contaminated waste, and other workplace hazards.

Requirements

• At least one year of related experience.
• Ability to communicate effectively in English verbally and in writing.
• Ability to read and understand procedures and directions in English.
• Ability to multitask and establish priorities.
• Ability to stay organized in a changing environment.
• Initiative, responsibility, flexibility, and leadership.
• Working knowledge of the environment and equipment to meet established objectives.
• Ability to interact in a friendly, cooperative manner with hospital staff, visitors, and patients.
• Ability to stand, walk, bend, and stretch for most of the shift; push heavily loaded carts; and lift 30–60 pounds.
• Ability to climb ladders occasionally and use fine hand manipulation to operate equipment and a computer keyboard.
• Availability to work every other weekend (Saturday and Sunday) and every other holiday.

Nice To Haves

• High school diploma or equivalent.
• Three years of related experience, preferably in a hospital setting.
• Bilingual ability.

Responsibilities

• Complete weekly projects designated by the supervisor; coordinate assigned project work for the shift and communicate progress with other shift leads.
• Report equipment problems to the supervisor.
• Ensure employees have the equipment and supplies needed to complete their tasks.
• Follow procedures for infection control, chemical control, hazardous-waste handling and disposal, workplace safety, and proper body mechanics.
• Complete beginning- and end-of-shift check-ins and make rounds through the facility.
• Operate heavy-duty electrical cleaning equipment, including wet vacuums, extractors, buffers, floor machines, auto scrubbers, upholstery machines, pressure washers, and upright vacuums.
• Maintain accurate laundry inventory and records, notify the manager when supplies are needed, and perform related linen and laundry tasks.
• Mark linen and clean linen areas; wash and dry mops, rags, lab coats, cubicle curtains, kitchen linens, and other items as needed.
• Set up furniture and audiovisual equipment and perform general cleaning before or after functions as needed.
• Complete competency assessments and answer questions about workplace policies and procedures.
• Work in open positions when necessary to maintain adequate coverage in all areas.
• Allocate resources to provide coverage throughout the facility.
• Conduct quality assurance inspections and ensure required corrective actions are taken based on minimum quality scores.
• Coordinate and complete small furniture moves and room setups in a timely manner.
• Conduct monthly employee safety committee meetings and monthly department safety inspections.
• Maintain composure and professionalism during difficult situations.
• Coordinate daily tasks among frontline employees, conduct room inspections, coordinate scheduled floor care and shift lineup coverage, support interdepartmental customer relations, and supervise bed tracking.
• Assist with supervision of housekeeping employees in the supervisor's absence.

Benefits

• Competitive salaries and benefits beginning on day one.
• 403(b) retirement plan with company match.
• Tuition reimbursement.
• Free on-campus parking.
• Career growth opportunities.
• Guaranteed hours and set schedule.
• Comprehensive Total Rewards package supporting health, financial security, and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed