Environmental Senior Account Manager - Maryland

SGS•Remote, MD
•$85,000 - $110,000

About The Position

The Environmental Senior Account Manager owns profitable growth and customer relationships for SGS Environmental Services across the Mid-Atlantic region. The role develops new business, expands and retains existing accounts, and connects customers with environmental analytical services that support project and compliance needs, including contaminated sites, water quality, and environmental risk. This is a self-directed individual-contributor position accountable for building pipeline, achieving revenue targets, retaining assigned customers, and expanding SGS relationships across the territory. The position works closely with Client Services, laboratory operations, technical experts, and other SGS business lines to align customer needs with SGS capabilities and coordinate effective handoffs from sales to service delivery. Candidates must reside in Maryland.

Requirements

  • Bachelor’s degree in chemistry, biology, environmental science, or a related field.
  • At least five years of experience in technical sales, project management, customer service, or a related customer-facing role.
  • Demonstrated ability to develop customer relationships, identify needs, and advance commercial opportunities.
  • Strong written and verbal communication skills, including the ability to collaborate effectively with customers and cross-functional teams.
  • Self-directed work style, sound commercial judgment, and ability to prioritize resources and manage multiple opportunities.
  • Strong critical-thinking and quantitative skills, including the ability to assess customer requirements, solve problems, and interpret business information.
  • Advanced English-language proficiency.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Must reside in Maryland.

Nice To Haves

  • At least five years of sales experience in the environmental industry.
  • Built Environment and Industrial Hygiene sales experience, including environmental analytical testing or related services, is preferred.
  • Candidates with an analytical testing sales background are strongly encouraged to apply.

Responsibilities

  • Develop and execute territory and account plans that prioritize new business, customer retention, account expansion, and profitable revenue growth.
  • Build and maintain a qualified pipeline through targeted prospecting, customer engagement, industry relationships, trade shows, and technical seminars.
  • Lead discovery conversations, assess customer requirements, and align opportunities with SGS capabilities, capacity, and service expectations.
  • Develop customer-specific value propositions and advance qualified opportunities through proposal, negotiation, and close.
  • Manage a portfolio of existing customers, identify expansion opportunities, and serve as the customer advocate within SGS.
  • Partner with Client Services, laboratory operations, technical experts, and other SGS business lines to coordinate solutions and deliver effective contract handoffs.
  • Maintain accurate account, activity, opportunity, next-step, and forecast information in the CRM and report progress against agreed performance measures.
  • Provide market and customer insights to support commercial plans, budgets, forecasts, sales materials, and service-development priorities.
  • Represent SGS professionally and ethically in the marketplace while continuously strengthening selling skills, industry knowledge, and environmental services expertise.

Benefits

  • Eligibility to participate in the Company’s benefit programs beginning on the first day of the month coinciding with or following the hire date.
  • Immediate eligibility to participate in the Company’s 401(k) Retirement Plan.
  • Paid vacation.
  • Four floating holidays annually.
  • Seven paid company-observed holidays.
  • Sick time accrual.
  • Eligible for the EHS Sales commission plan.
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