Account Manager, Environmental Services

Stantec • Richmond, VA

3d

About The Position

Stantec is seeking an Account Manager to support growth with private-sector clients, primarily in aerospace and defense. The role is part of the Environmental Services team and the Key Account Program, which focuses on strategic clients and building high-performing account management teams. The Account Manager develops client relationships, identifies and pursues growth opportunities, coordinates project awards and delivery, and works to make Stantec a trusted advisor. The position also oversees project scopes, budgets, technical requirements, and environmental deliverables; supports HSSE policy implementation; and recruits and mentors environmental professionals. Success is measured by growth in client relationships, geographies and services, team recruitment and development, sales, net revenue, and profitability.

Requirements

• At least 12 years of professional experience.
• At least 5 years of experience managing projects.
• Demonstrated ability to act as a trusted client advisor and develop new business.
• Strong verbal and written communication skills, including technical writing, regulatory agency negotiations, and responses to requests for proposals.
• Ability to prioritize, organize, manage, and perform multiple work assignments simultaneously.
• Valid driver’s license and good driving record; some travel is required.
• Proficiency with Microsoft Word, Teams, Excel, and Outlook.
• Ability to prepare, read, and interpret scientific and technical documents and plans.
• Accuracy and attention to detail, with the ability to meet client schedules, deadlines, and budgets.
• Initiative, professionalism, confidentiality, independence, multitasking, and adaptability in a dynamic environment.
• Ability to build high-performing account teams and establish and maintain effective working relationships with team members and clients.

Nice To Haves

• Bachelor’s or master’s degree in environmental engineering, civil engineering, geology, or a related discipline; advanced degrees preferred.
• At least 2 years of business development experience, ideally with demonstrated success in client management and growth.
• Experience with aerospace and defense clients.

Responsibilities

• Understand industry trends and client growth strategies, initiatives, needs, and expectations, and translate that understanding into project awards.
• Develop and maintain positive client relationships and seek opportunities for new business.
• Communicate client needs and expectations; lead marketing and pursuits; coordinate awarded projects; and monitor execution to ensure delivery meets client expectations.
• Collaborate with Business Lines to identify opportunities to grow existing services, offer new services, and expand geographic coverage for clients.
• Oversee development of project scopes and budgets and oversight of technical requirements.
• Oversee designs, reports, specifications, and cost estimates for civil and environmental remediation projects.
• Perform quality assurance and quality control reviews of environmental deliverables.
• Support implementation of Stantec HSSE policies, procedures, standards, and guidelines, coordinating with HSSE professionals throughout project planning and implementation.
• Collaborate with Technical and Operational Leadership to follow project delivery processes and achieve client satisfaction.
• Recruit environmental professionals and build a high-performing account team.
• Mentor mid-level and junior staff and develop and implement a succession plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior