Environmental Project Manager- -Eurofins Drinking Water and Wastewater Northeast, Portland ME

Eurofins•Portland, ME

1d•$45,000 - $50,000•Onsite

About The Position

Eurofins Environment Testing is searching for a Project Manager with Lab Responsibilities. This position is on location in Portland, Maine and candidates should live within a commutable distance to the lab. The Project Manager I (PM I) is accountable for coordinating and managing clients’ projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM I role fosters and develops client relationships in support of the laboratory mission.

Requirements

BS/BA in Chemistry or related field (3 years laboratory experience may substitute for a degree)
Minimum 2 years experience in routine and complex laboratory procedures and instruments, preferably in a production environment.
6-12 months of client relationship/customer service experience
Prefer some bench chemist or field experience
Comfortable with performing some laboratory responsibilities
Requires additional lab training in methods and QA across multiple departments
Working knowledge of environmental regulations a plus
IDEXX microbiology methods (Colilert, Enterolert, Legiolert, HPC a plus
Basic knowledge of the LIMS
Strong interpersonal, communication and problem solving skills
Effective time management
Strong organizational skills
Leadership skills
Multi-tasking
Adaptability and flexibility
Ability to ensure requirements for On-Time Delivery are met
Authorization to work in the United States indefinitely without restriction or sponsorship
Must be able to pass a pre-employment background check and drug screen
Professional working proficiency in English is a requirement, including the ability to read, write and speak in English.

Nice To Haves

IDEXX microbiology methods (Colilert, Enterolert, Legiolert, HPC would be a PLUS
Working knowledge of environmental regulations a plus

Responsibilities

Project Set-up: Project review in LIMS, Sets up project, Adds any project notes (special reporting and invoicing instructions, etc.), Reviews project documentation, Adds any project documentation to central repository, Sets up client for Total Access, Manages purchase orders, task orders, contracts, and change order requests, Verified that lab compound lists and limits meet project requirements for new projects not quoted, Add any project specific limits/lists to LIMS, Deliverable assignment and delivery route, For new projects not quoted, confirms that EDD format is available (deliverable assignment and delivery route). Submits a helpdesk ticket for any new formats needed., Communicates project details to operations, Initiates project kick off call with client and pertinent staff, if needed, Engages work share labs, service centers, and non-Eurofins locations as needed for new projects not quoted, Works with operations to ensure adequate capacity for incoming work (forecasting), Provides updates to operations on upcoming work, Familiarity with state and national program requirements as it pertains to work mix, Create bottle orders, Schedules courier and field sampler, if needed, Confirms non-Eurofins subcontract labs area on the approved list and set-up as vendors for new work, Confirms non-Eurofins subcontract labs are on the approved list and set-up as vendors for existing work, Initiates approval process for any subcontract labs not on the approved list, Generates subcontract paperwork, Generates accounting software requisition when sending subcontract samples, Verifies that lab certification meets project requirements, Verifiers that lab compound lists and limits meet project requirements for new quotes, For new quotes confirms that EDD format is available (delivery assignment and delivery route). If new format is needed, submits a helpdesk ticket, Engages work share labs, service centers, and non-TA locations as needed for new quotes, Provides supporting documentation to client as needed (Contract list, bottle table with preservation, etc)
Sample Receipt: Communicates any issues to clients for duration of project, Manages incoming work for rush and short holds, Reviews log-in, Resolves log-in issues with client, Informs client of any log-in discrepancies, Sets samples to “available” after review, Sends client sample receipt confirmation, Reviews draft invoice, Confirms that any client needed information (Purchase order, project number, etc) is recorded in LIMS for invoicing
Reporting: Client specific report requirements, Reviews job list daily and manages due dates, Communicates any expected delays to clients before the job due date, Confirms any data anomalies (filtered>dissolved, deviations from historicals, etc) with operations before submitting to client, Reviews reports and EDDS before issuing to the client, Confirms correct report format and EDD format is used, Creates and issues final report by client due date, Issues final data packages, State reporting forms and submission, DMR forms, EDD checkers, Data upload, Compiles case narratives
Invoicing: Sets up delivery route, Reviews final invoice before issuing to client, Generates credit/debit memos as needed, Submits credit/debit memos for approval, Submits approved credit/debit memos to client, if needed, Submits revised invoices, Initiates follow up calls to confirm correct invoicing, Works with collections on A/R follow up, Regular review of A/R status
Client Set-up: Work with CSM to communicate lab capabilities to the client, Requests new client review, Confirms sales assignments with Business Development Manager, Takes new quote requests from clients, Reviews client contract requirements/coordinates review, Reviews purchase orders, Submits purchase orders for approval and returns approved orders to client, Follow up on client terms and credit limit
Account Maintenance: Follow up calls and visits with clients, Provides technical support as needed, Uses company resources to follow up on client requests, Familiarity with company capabilities and key contacts, Forward opportunities and leads to sales, Forecasts upcoming work, Asks for the next opportunity, Area of responsibility (air, regulations, etc), Submits client complaints and participates in correction action/follow up as needed, Communicates client issues/complaints to sales, Follow up on client requests, Supports the follow up of quotes/bids for tracking purposes
Quotes & Proposals: Initiates project QAPP review with operations, QA, and subcontract labs as needed, Initiates technical support from operations as needed (special requests, method development, technical review, etc), Quote generation and approvals, Reviews client quote requests for capabilities, certifications, scope, Confirms client contracts (if applicable) and pricing, Determines lab placement for the work, Confirms that lab certification meets project requirements, Confirms the lab compound lists and limits meet project requirements, Creates quotes, Submits quotes for approval, Sends quotes to client, Forecasts quotes, Provides QAPP/SOW information to the client as needed, Updates status in LIMS
Performs laboratory procedures requiring knowledge of scientific methods and testing procedures including: Batching and prepping samples for analysis taking into account special and varied client and quality assurance requirements, Making reagents for sample analysis, Aliquots extracted samples to maximize laboratory productivity, Preparing appropriate standards to ensure compliant data, Determining appropriate routine and complex analysis methods for a wide variety of organic and inorganic samples, Operation, calibration, and maintenance of laboratory instruments, Upload data into LIMS system for review.