Environmental Operative

Riverside•Carlisle, KY

4d•Onsite

About The Position

The Environmental Operative undertakes grounds maintenance across an assigned region, caring for landscaped areas, gardens and open spaces owned by Riverside. The role includes maintaining hard and soft landscaped areas, responding to fly-tipping and rubbish, and delivering high levels of customer service. The operative works collaboratively with colleagues, reports environmental and community issues through agreed escalation routes, and adapts to changes in work priorities. The role is permanent, full-time and based in Carlisle, Cumbria. Working hours are 35 hours per week, Monday to Friday, 8:00am to 3:30pm.

Requirements

Ability to undertake manual work.
Customer-focused with excellent communication skills.
Current, valid UK driving licence.
Basic IT skills, including Microsoft Office.
Excellent team player able to work flexibly to meet business requirements.

Nice To Haves

Successful completion of a horticultural course.

Responsibilities

Undertake general maintenance of the Group’s hard and soft landscaped areas, including grass cutting, hedge trimming, litter picking, leaf clearing and shrub bed cultivation.
Respond rapidly and flexibly to fly-tipping, rubbish removal and graffiti removal.
Maintain safe working practices when using appropriate hand tools and machinery.
Report health, safety and environmental breaches and issues to the Grounds Maintenance Supervisor through the agreed escalation route.
Deliver excellent customer service in line with ‘Our Riverside Way’.
Report environmental issues, community safety concerns and resident feedback to the Environmental Supervisor as appropriate.
Maintain effective relationships with colleagues across contracts.
Undertake personal development and training to remain up to date with relevant legislation.
Work collaboratively and flexibly across teams.
Ensure work complies with organisational policies and procedures and external statutory and regulatory obligations.
Respond flexibly to changes in work priorities and undertake other duties as needed to support the service.
Contribute to continuous improvement of processes and procedures.