Entry Writer

OIA Global•Jacksonville, FL

20d•Onsite

About The Position

The Entry Writer processes customs declarations and related activities for one or more major accounts while providing excellent, timely customer service. The role includes tracking freight, reviewing documents, preparing and submitting customs declarations, and entering milestone updates. All duties must be performed accurately and in compliance with government regulations. The position is based at 1200 Riverplace Blvd., Suite 205, Jacksonville, FL 32207. The salary range is $21.63 to $26.44 per hour; actual pay may vary based on professional experience, hiring location, skills, and competencies. This is a non-exempt position.

Requirements

At least 1 year of relevant work experience in a customs brokerage department.
Knowledge of ISF 10+2 and PGAs.
Proficiency with Microsoft Office, particularly Excel, Word, and Outlook, and with Nitro.
Excellent verbal and written communication skills.
Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.

Nice To Haves

Familiarity with the CargoWise Enterprise system.

Responsibilities

Exercise due diligence to comply with customs and other federal and state government regulations for import shipment clearance.
Enter import and customs-related information into the company system.
Communicate with customers about customs clearance and related service issues.
Promote positive client relationships by providing excellent, timely customer service and coordinating with other departments and third parties.
Process data through the company system and obtain other government agency releases as appropriate.
Track and review shipping status to support timely freight departure, arrival, and delivery; enter milestone data.
Maintain documentation for procurement, customs clearance, and billing purposes.
Conduct customs audits, including post-summary corrections, refunds, and follow-up.