Entry Level Commercial Refrigeration Technician HVAC-R

Easy Ice•Denver, CO

9h•$26 - $28

About The Position

Easy Ice is hiring a Technician I to install, clean, maintain, and service commercial ice machines. The role supports customers across a range of industries and focuses on equipment functionality, cleanliness, reliable service, and customer satisfaction. The Technician I troubleshoots issues, conducts inspections, and completes scheduled maintenance under the supervision of senior technicians, while learning and developing in the field of ice machine repair and maintenance. The position includes equipment installation, ice bagging and delivery, cleaning, repair, preventative maintenance, service documentation, truck-stock management, customer communication, and payment processing when needed. Technicians follow Easy Ice standard operating procedures and safety protocols, keep vehicles and work areas organized, and communicate additional service needs. The work involves substantial driving, extended periods of standing, occasional lifting of up to 75 pounds, and flexibility to adapt to changing schedules.

Requirements

High school diploma or GED.
Basic understanding of mechanical systems and electrical components related to ice machines or similar equipment.
Familiarity with troubleshooting techniques and standard repair practices.
Strong communication skills for interacting with customers and team members.
Problem-solving ability and a proactive approach to addressing issues.
Ability to manage time, prioritize tasks, and complete service calls in a timely manner.
Ability to maintain organized service records and documentation.
Demonstrated commitment to delivering a high level of customer satisfaction.
Positive, high-energy attitude and strong work ethic.
Willingness to learn and adapt to new technologies and service protocols.
Ability to stand for extended periods, including six or more hours per day; walk, sit, use ladders, handle tools and parts, reach, stoop, kneel, crouch, or crawl; and occasionally lift or move up to 75 pounds.
Ability to drive a vehicle for up to 60 percent of working hours and work flexible shifts with changing schedules.

Nice To Haves

Vocational or technical training.
One to two years of experience in a customer-service-oriented technical role, or an equivalent combination of education and experience.
Previous experience with ice machines, HVAC maintenance, or similar equipment.

Responsibilities

Install, clean, repair, and perform preventative maintenance on ice machines according to company procedures.
Bag and deliver ice as needed for service calls.
Troubleshoot equipment issues and conduct routine inspections under the supervision of senior technicians.
Complete work orders and service assignments on time, documenting work with required photos, forms, reports, and logs.
Communicate effectively with customers and coworkers about service work and assignments.
Maintain appropriate truck stock and keep the vehicle clean and organized, removing ice and trash at the end of each shift.
Leave serviced machines in a condition that supports follow-up work by other technicians.
Identify and report additional customer needs, including parts replacement, cleaning, or repairs.
Process customer payments accurately and assist with equipment shutdown or removal when necessary.
Maintain a clean, organized, and safe shop environment when applicable, following safety and cleanliness protocols.