About The Position

This is an entry-level commercial and industrial service position assisting with repairs and overhauls of refrigeration, heating, ventilation, and related equipment to meet customer needs efficiently, accurately, and on time. The technician performs general repair and preventive maintenance work, diagnoses equipment malfunctions and operating deficiencies, and supports customer service through timely job-ticket and work-order processing. The role also includes installing and delivering cases, completing on-the-job training, and safely driving a company vehicle when required.

Requirements

  • High school diploma or GED.
  • Coursework at an accredited vocational, technical, or trade school.
  • 0–2 years of experience in commercial HVAC, refrigeration, and electrical work.
  • Pass Tech Skills Level 1 with a score of 80% or better.
  • Driver's license and EPA certifications.
  • Basic knowledge of refrigeration, HVAC, ice machines, gas furnaces, and electrical systems.
  • Ability to install cases and troubleshoot equipment.
  • Good mechanical skills.
  • Good communication skills and ability to build strong relationships with customers and management.
  • Ability to take direction from a Senior Specialist or Supervisor.
  • Good driving record.
  • Ability to understand and follow company policies and procedures and applicable state and federal laws.
  • Ability to use typical business tools, including email, Word, and Excel.

Responsibilities

  • Assist with repairs and overhauls of compressors, water pumps, air handlers, and electrical and mechanical control devices.
  • Perform general repairs on refrigeration, heating, and ventilation equipment, including air-conditioning units, evaporative condensers, ice machines, water pumps, gas furnaces, compressors, and electric motors.
  • Perform preventive maintenance by diagnosing equipment malfunctions and operating deficiencies.
  • Process job tickets and work orders and route them to the appropriate department in a timely manner.
  • Participate in necessary on-the-job training from a Specialist.
  • Pick up, deliver, and install cases.
  • Drive a company vehicle safely when required.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision, and prescription coverage.
  • Paid vacation and holidays.
  • 401(k) match.
  • Quarterly bonus plan.
  • Tuition reimbursement.
  • Employee discounts on vehicles, hotels, and theme parks.
  • Pet insurance.
  • Access to state-of-the-art facilities and paid online training.
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