Enterprise Internship, Quality and Clinical Transformation

Advocate Health and Hospitals Corporation•Charlotte, NC
•Remote

About The Position

The Quality & Clinical Transformation Intern supports initiatives designed to improve clinical quality, patient outcomes, safety, operational effectiveness, and the overall care experience. Working with Quality and Clinical Transformation leaders and cross-functional partners, the intern will gain hands-on experience in healthcare quality improvement, data analysis, process improvement, and change management. This internship provides exposure to how a large healthcare organization identifies improvement opportunities, evaluates performance, and implements solutions that advance high-quality, safe, efficient, and patient-centered care at either the site-based level or the enterprise level.

Requirements

  • Currently pursuing a degree in healthcare administration, public health, health sciences, business, data analytics, industrial engineering, or a related field.
  • Currently enrollment with junior or senior status at a regional accredited college or university.
  • Interns are expected to be in the process of obtaining an undergraduate degree.
  • Grade point average of at least 2.5.
  • Good communication skills, both written and verbal.
  • Strong attention to detail.
  • Demonstrated ability in successfully completing tasks.
  • Strong teamwork skills.
  • Effective multitasking and prioritization skills.
  • Strong computer skills, including proficiency with Excel.
  • Must demonstrate integrity, maturity, dependability, a positive attitude and enthusiasm.

Responsibilities

  • Support quality improvement and clinical transformation projects focused on improving patient outcomes, safety, care delivery, and operational performance.
  • Assist with identifying opportunities for process improvement and standardization.
  • Participate in project meetings, improvement workgroups, and cross-functional initiatives.
  • Help document current-state processes, identify gaps, and support development of future-state workflows.
  • Research healthcare quality improvement practices and emerging trends to support transformation efforts.
  • Assist with collecting, organizing, validating, and analyzing quality and performance data.
  • Help monitor key performance indicators and identify trends or areas of opportunity.
  • Develop reports, dashboards, presentations, and visual summaries to communicate findings.
  • Support measurement of project outcomes and progress toward established goals.
  • Translate data and findings into clear, actionable insights for project teams and leaders.
  • Support project planning, documentation, timelines, deliverables, and status tracking.
  • Assist with meeting preparation, notes, action items, and follow-up.
  • Help develop educational materials, communications, and presentations to support implementation and adoption of improvement initiatives.
  • Collaborate with clinical, operational, quality, analytics, and other teams to support project objectives.
  • Conduct literature reviews and research evidence-based practices, benchmarks, and industry trends.
  • Summarize research findings to inform quality and transformation initiatives.
  • Assist teams in identifying opportunities to apply evidence-based practices across care settings.

Benefits

  • Paid Time Off programs
  • medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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