Senior Director, Enterprise Transformation
About The Position
Microsoft’s Office of Strategy and Transformation is seeking a Senior Director, Enterprise Transformation to help advance Microsoft’s evolution into a Frontier Firm: an organization that continuously learns, rapidly improves, and scales value creation through AI and operational excellence. This role is at the center of critical company-wide transformation priorities. The team uses Continuous Improvement (CI) as its core operating system, applying structured problem solving, systems thinking, and data-driven execution to complex, enterprise-wide challenges. Traditional Lean or CI experience is not required; the role calls for rigorous thinking, systematic leadership, and a record of delivering measurable outcomes. The successful candidate will lead complex work, manage competing priorities under pressure, and deliver results at pace. The Senior Director will address enterprise-wide problems, modernize end-to-end workflows, and embed AI-enabled operating models to improve quality, speed, and business performance. The role involves influencing senior leaders, creating clarity amid ambiguity, and building momentum behind strategic transformations. It is suited to a leader working at the intersection of strategy, operations, AI, and large-scale change.
Requirements
- Master’s degree in Engineering, Business, or a related field and 6 or more years of process management, process execution, process optimization, or related experience; or a bachelor’s degree in Engineering, Business, or a related field and 8 or more years of such experience; or equivalent experience.
Nice To Haves
- Master’s degree in Engineering, Business, or a related field and 12 or more years of process management, process execution, process optimization, or related experience (for example, data analytics); or a bachelor’s degree in Engineering, Business, or a related field and 15 or more years of such experience; or equivalent experience.
- Lean, Business Process Management Professional, Change Management (for example, Prosci), Six Sigma, and/or Agile certifications.
Responsibilities
- Lead enterprise-level transformation across a portfolio of engagements by defining the work, aligning stakeholders, and orchestrating cross-functional teams to deliver outcomes at pace.
- Redesign critical end-to-end business processes that span organizational boundaries to achieve step-function improvements.
- Translate priorities into clear plans, operating mechanisms, and measurable goals.
- Facilitate outcome-driven Kaizen events with senior leaders and teams to align priorities, surface tradeoffs, and drive decisions and results.
- Identify structural blockers, enable decision-making, and maintain momentum across complex organizational boundaries.
- Use data-driven insights to prioritize action, measure results, and iteratively refine designs at scale.
- Champion a culture of ownership, collaboration, and continuous improvement to accelerate impact.
- Develop and lead a high-impact team, coaching talent to think critically, operate systemically, and deliver business-transforming results.
- Embody Microsoft’s Culture and Values in all work.
Benefits
- Certain roles may be eligible for benefits and other compensation; additional benefits and pay information is available through Microsoft Careers.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
