Enterprise Healthcare Services Sales - Healthcare Payments - Vice President

JPMorgan Chase & Co.•Pittsburgh, PA

8d•$157,500 - $225,000

About The Position

The Enterprise Healthcare Services Sales professional leads end-to-end sales of enterprise Healthcare Payments solutions, originating, advancing, and closing complex opportunities across key client relationships and prospect pursuits. The role carries an individual quota and is responsible for prospecting and creating a pipeline, leads, and opportunities. It engages with some of J.P. Morgan Chase’s largest provider groups, many of which are multi-billion-dollar organizations. The position serves as the voice of the customer by understanding client needs, advocating internally for appropriate outcomes, and communicating market and client feedback to Product teams. It identifies customer pain points, recommends solutions, negotiates internally and externally, and works directly with Treasury Representatives and Healthcare Bankers to support Healthcare Payments product needs. A consultative approach is expected, including understanding clients’ current and desired future states and product implementation needs. J.P. Morgan Healthcare Payments offers healthcare-specific payment solutions supported by the scale and industry expertise of J.P. Morgan Payments. The suite connects consumers, providers, payers, and health technology companies across healthcare payment transactions. Its solutions are designed to securely process payments and move healthcare data at scale, comply with and be certified to HIPAA, and use embedded integration to streamline operations, reduce friction, and improve the consumer experience. The role requires roughly 35% travel.

Requirements

At least 5 years of experience or equivalent sales expertise, including complex problem-solving across multiple teams and a cluster of products in a dynamic, fast-paced environment.
Extensive experience owning a full sales cycle and engaging regularly with clients, including executive-level stakeholders.
Experience modifying preconfigured solutions to address complex problems.
Strong multitasking and prioritization skills, with a track record of delivery.
Demonstrated experience working in a highly matrixed and complex organization, including the ability to influence and negotiate internally to advocate for client needs.
Understanding of healthcare, with knowledge specific to Revenue Cycle Management.
Excellent people skills and the ability to influence and inspire cross-functional teams; strong teamwork and partnership mindset.
Strong verbal and written communication skills, including confident client-facing presentations and value positioning.
Critical thinking across a range of scenarios and eagerness to learn and evolve with new products, capabilities, and market dynamics.
Ability to meet the role’s travel requirement, expected to be roughly 35%.

Nice To Haves

At least 5 years of healthcare technology experience with a proven track record of success.
Strong technical skills and understanding of multiple system integrations.
Proficiency in Microsoft Office programs.

Responsibilities

Lead the full sales process for existing and upcoming client-facing products and capabilities, defining and configuring solutions for client needs and objectives, particularly across Patient Management Systems and other Hospital Systems.
Serve as a subject matter expert on assigned products and capabilities, maintaining a deep understanding of client needs and industry trends while continuously learning and upskilling.
Own pricing, pipeline planning, account planning, and execution of sales strategies; contribute to training and collateral materials that strengthen product knowledge and value positioning.
Engage directly with clients to surface pain points, validate requirements, and refine solutions; communicate critical client feedback to Product teams to inform the product roadmap.
Drive a goal- and quota-oriented sales approach, articulate value propositions, and negotiate with clients to achieve successful commercial and implementation outcomes.
Manage multiple concurrent pursuits and deliverables in a fast-paced environment, applying organization, analytical problem-solving, and sound judgment across competing priorities.
Source new opportunities, shepherd inbound requests, prepare and deliver client pitches (including onsite as needed), and represent the business at conferences and industry events.
Partner across departments to align stakeholders, remove blockers, and deliver a strong client experience from pursuit through execution.
Take a consultative approach to understand clients’ current and future states and address product implementation needs.
Work directly with Treasury Representatives and Healthcare Bankers to support Healthcare Payments product needs.
Travel approximately 35% as required.

Benefits

Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
Comprehensive health care coverage.
On-site health and wellness centers.
Retirement savings plan.
Backup childcare.
Tuition reimbursement.
Mental health support.
Financial coaching.
Additional benefits and programs based on eligibility.