Enterprise Applications Administrator
About The Position
The Enterprise Applications Administrator serves as the technical owner of enterprise business applications, ensuring systems are secure, reliable, integrated, and optimized to support organizational operations. The role partners with business stakeholders to translate functional needs into effective technology solutions, enabling employees to use enterprise systems effectively while maintaining the integrity, performance, and sustainability of the organization’s technology environment. The position is open to candidates residing in Idaho, Oregon, or Washington. Salary ranges vary by location: Seattle/Tacoma/Everett/Kent, $87,056.42–$130,584.04; specified other locations including Arlington, Beaverton, Bellingham, Bremerton, Gig Harbor, Kennewick, McMinnville, Newberg, Portland, and Vancouver, $79,440.19–$119,160.29; and Bend, Boise, Klamath Falls, Olympia, Port Angeles, Post Falls, Salem, and Spokane, $75,699–$113,549.82.
Requirements
- Four years of related experience administering enterprise business applications, CRM or ERP platforms, Microsoft 365 technologies, identity and access management, or other cloud-based business systems.
- Bachelor’s degree in information technology, computer science, information systems, business administration, or a related field; substantial relevant experience may substitute for a degree.
- Demonstrated knowledge of enterprise application administration, configuration management, SaaS platforms, identity and access management, enterprise data management, system integrations, troubleshooting, and vendor collaboration.
- Ability to analyze functional requirements, resolve technical issues, prioritize competing requests, and communicate effectively with technical and non-technical users.
- Fluency in spoken and written English, with the ability to communicate technical information effectively to employees with varying levels of technical proficiency.
- Advanced mastery of Microsoft 365, business productivity applications, enterprise software administration tools, and common business technologies.
- Resilience, awareness, and sound judgment when navigating changing priorities, resolving complex technical issues, and supporting organizational change.
- Ability to thrive in a complex environment and collaborate with cross-functional teams to enhance end-user experiences throughout the technology service lifecycle.
- Ability to complete tasks in a low- to moderate-noise environment.
- Ability to perform work in person and through technology, including moderate periods of stationary activity and increased physical activity such as sitting, standing, walking, bending, and operating computer equipment.
- Ability to move equipment and materials weighing up to 25 pounds.
- Occasional travel between worksites; a valid driver’s license and motor vehicle records clearance may be required depending on business needs.
- Meets LCSNW criminal background clearance requirements and other program- or state-required clearances.
Responsibilities
- Administer, configure, maintain, and optimize enterprise applications, including CRM, ERP, productivity, and other cloud-based business systems.
- Manage application security, user access, system configurations, integrations, data integrity, and system performance in accordance with organizational standards.
- Partner with business stakeholders to understand functional requirements, provide technical expertise, and configure, implement, and optimize enterprise applications.
- Troubleshoot complex application issues, coordinate vendor support, and resolve incidents affecting enterprise business applications.
- Plan, test, document, and implement application upgrades, enhancements, integrations, and system changes while supporting effective change management.
- Develop and maintain technical documentation, system standards, data management practices, and user resources that promote consistent administration, adoption, and data quality.
- Monitor system performance, vendor enhancements, and technology trends, and recommend improvements to security, reliability, scalability, and end-user experience.
Benefits
- Medical, dental, vision, and prescription benefits
- Employer-paid short- and long-term disability insurance
- Life insurance coverage at no cost
- Up to two weeks of vacation in the first year, based on hours worked
- Up to two weeks of sick leave, based on hours worked
- 12 paid agency-recognized holidays
- Two floating holidays
- 403(b) retirement plan with employer matching, subject to eligibility
- Employee Assistance Program for employees and their families
- Potential eligibility for Student Loan Forgiveness through the organization’s 501(c)(3) nonprofit status
- 37.5-hour work week
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
