Enterprise Application Analyst 1

Ferris State University•Big Rapids, MI

13d•Onsite

About The Position

Performs routine business analysis work, including gathering, developing, and documenting user requirements; reviewing, assessing, and developing processes to carry out department-level functions; creating and validating automation and reports based on user input and testing; and assisting with post-implementation system support. The position works under moderate supervision, handles multiple projects at once, and collaborates with IT and functional teams. The role supports analysis, design, configuration, testing, documentation, and maintenance of enterprise applications and related processes. It also contributes to data reporting and business intelligence, works with other analysts on primary and backup functions, and supports university enrollment and retention initiatives. This is a continuing, full-time, 12-month staff position at Ferris State University's Big Rapids Main Campus. The selected candidate must be authorized to work in the United States at the time of hire without current or future employer assistance or sponsorship. Salary is commensurate with education, experience, and other requirements; the advertised salary is $60,892. Placement considers qualifications, experience, and internal pay equity. Candidates with three or more years of directly related professional experience and demonstrated proficiency may be considered for mid-range placement.

Requirements

Associate's degree in an IT-related area.
At least 6–12 months of experience as a business analyst or in a similar position.
Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.
Must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future.

Nice To Haves

Bachelor's degree, preferably in an IT-related field.
Experience with Ellucian Banner.
Experience with SQL.
Experience with job automation.
Experience with third-party integration.
Ability to assist in designing, developing, and implementing data reporting and business intelligence systems.
Experience performing data analysis and reporting.
Experience writing PL/SQL queries and procedures and working with relational databases.
Experience facilitating technology needs in higher education.
Ability to assist with mentoring, teaching, and guiding student employees.

Responsibilities

Gather, analyze, and document user requirements, business processes, and problems to automate or improve existing systems.
Elicit and document business needs for new systems.
Analyze program policies and procedures to determine their effect on automated systems and system functional areas.
Assist senior analysts in developing or reviewing complex system documents that convey business requirements and support efficient system design.
Assist senior analysts in developing, documenting, and revising system design procedures, test procedures, and quality standards.
Assist senior analysts with project or functional requirements, functional design, functional configuration, testing, and documentation.
Assist senior analysts in creating, diagnosing, and repairing application chain processes in accordance with guidelines and approved methods.
Work with other analysts on primary and backup functions for multiple processes and applications.
Handle multiple projects and work with IT teams and functional users.
Carry out responsibilities in accordance with university policies and applicable laws.
Maintain the confidentiality of information pursuant to university policies and state or federal laws.
Cultivate an environment of belonging that respects and supports individual similarities and differences.
Support, promote, and develop university student enrollment and retention initiatives.
Work closely with other IT staff during peak times to ensure coverage of systems and services.
Assist in the design, development, and implementation of data reporting and business intelligence systems.
Perform data analysis and reporting.
Write queries and procedures in PL/SQL and work with relational databases.
Work with other lead workers to facilitate technology needs, specifically in higher education.
Attend conferences and report on key findings and initiatives observed among vendors and industries.
Assist with mentoring, teaching, and guiding student employees.
Perform other duties assigned within the position classification area.