Application Analyst

Comprehensive Healthcare•Yakima, WA
•Onsite

About The Position

Comprehensive Healthcare provides behavioral health and integrated healthcare services to clients of all ages. The Application Analyst is part of the Information Services team and helps ensure software applications function effectively for employees. The role works with end users to understand requirements and application workflows, and identifies operational practices that may need adjustment to improve efficiency. It also supports evaluation of new applications and upgrades or customizations to existing applications, with a focus on usability. The position requires basic knowledge of clinical practices, the ability to align user needs with software features, and strong analytical skills. The Application Analyst contributes to the implementation and long-term support of new and existing software systems. The role is on-site during standard Monday–Friday, 8:00 a.m.–5:00 p.m. working hours.

Requirements

  • Bachelor’s degree in computer science, data analytics, or a related field.
  • Three years of experience or training.
  • Basic knowledge of clinical practices.
  • Ability to integrate user needs with software features.
  • Strong analytical skills.

Nice To Haves

  • Experience in the healthcare industry.

Responsibilities

  • Work with end users to identify functional requirements for agency software applications.
  • Assist with configuration and ongoing development of agency software applications.
  • Serve as the agency liaison to vendors of agency software applications.
  • Communicate agency and end-user requirements to internal and external developers.
  • Recommend modifications to existing operational practices as needed to optimize use of agency applications.
  • Provide Tier II technical support.
  • Develop training materials and provide staff instruction.
  • Create and maintain supporting documentation.
  • Contribute to implementation and long-term support of new and existing software systems.

Benefits

  • Training and development, including regular training, support, supervision, and consultation.
  • Career opportunities across a wide range of settings, with opportunities for mobility and promotion.
  • Competitive salaries within the communities and industry.
  • Healthcare coverage for employees and qualified family members.
  • Vacation, paid holiday, and sick leave.
  • Access to Employee Assistance Program services.
  • Agency-funded retirement plan with contributions equal to 5% of compensation.
  • Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation.
  • Agency-funded life and disability insurance.
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