Application Analyst

Superlanet • Odessa, TX

1d • $75,000 - $85,000 • Onsite

About The Position

Superlanet is seeking an experienced Application Support Analyst to support a healthcare client in Texas. This direct-hire, fully onsite position is responsible for the design, implementation, oversight, and ongoing management of critical software applications that support hospital operations. The role helps ensure the functionality, performance, reliability, security, fault tolerance, and operational continuity of hospital applications and the IT-dependent business processes they enable. The ideal candidate brings technical expertise, healthcare industry knowledge, and strong communication skills to support operational and strategic application initiatives.

Requirements

• Bachelor’s degree in a relevant field or equivalent professional experience.
• 4–10 years of experience as an Application Support Analyst, preferably in a healthcare environment.
• Industry-specific training and demonstrated knowledge of healthcare applications.
• Associate-level or professional-level industry certification, or equivalent experience.
• Demonstrated expertise across multiple relevant technologies and applications.
• Strong customer service, communication, and interpersonal skills.
• Proven ability to successfully deliver projects of significant scope and complexity.

Responsibilities

• Install, configure, support, and maintain assigned software applications.
• Partner with hospital departments and super-users to optimize application functionality and workflows.
• Serve as a subject matter expert for assigned applications, departments, or service lines.
• Provide general support for hospital applications and specialist support for larger departments or multiple smaller departments, as assigned.
• Develop and maintain documentation for applications, databases, interfaces, and associated services.
• Maintain configuration and deployment documentation to support rapid recovery and business continuity.
• Contribute to departmental knowledge bases to improve system documentation and problem resolution.
• Ensure application security and protection of sensitive information in accordance with hospital policies, HIPAA, and industry standards.
• Monitor application performance, capacity, and lifecycle to ensure reliability and scalability.
• Implement preventative measures to maintain software security, performance, and compliance.
• Monitor software usage for compliance with hospital policies.
• Analyze and resolve application issues of varying complexity using established tools and documentation standards.
• Resolve assigned service and support requests in a timely, effective, and professional manner.
• Coordinate support efforts for major issues and escalations as assigned.
• Participate as a subject matter expert in assigned projects and deliver significant workloads with minimal supervision.
• Provide input into projects, training initiatives, and application-related process improvements.
• Serve as project manager or workstream lead for application projects, as assigned.
• Research, evaluate, and recommend application solutions to support hospital business objectives.
• Direct project work teams when assigned by management or project leadership.
• Collaborate with HIS and non-HIS departments to support hospital initiatives.
• Participate in meetings, committees, and cross-functional initiatives as required.
• Communicate effectively in verbal and written formats with technical and non-technical stakeholders.

Benefits

• Compensation of $75,000–$85,000+, based on experience and qualifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level