Application Analyst
About The Position
The Application Analyst is part of Comprehensive Healthcare’s Information Services team and ensures that software applications function effectively for the employees who use them. The role works with end users to understand their requirements and application workflows, and identifies operational practices that may need adjustment to improve efficiency. It also assists with evaluating new software and upgrades or customizations to existing applications to optimize usability. The position requires basic knowledge of clinical practices, the ability to align user needs with software features, and strong analytical skills. The analyst contributes to implementation and long-term support of new and existing software systems. This is an on-site position at the Yakima Main Center in Yakima, Washington, with standard Monday–Friday hours of 8 a.m.–5 p.m.
Requirements
- Bachelor’s degree in computer science, data analytics, or a related field.
- Three years of experience or training.
- Basic knowledge of clinical practices.
- Ability to integrate user needs with software features.
- Strong analytical skills.
- Complete a post-offer, pre-employment drug screen and background check.
Nice To Haves
- Experience in the healthcare industry is preferred.
Responsibilities
- Work with end users to identify functional requirements for agency software applications.
- Assist with configuration and ongoing development of agency software applications.
- Serve as the agency liaison to vendors of agency software applications.
- Communicate agency and end-user requirements to internal and external developers.
- Recommend changes to operational practices as needed to optimize use of agency applications.
- Provide Tier II technical support.
- Develop training materials and provide staff instruction.
- Create and maintain supporting documentation.
- Contribute to implementation and long-term support of new and existing software systems.
- Assist with evaluating new software applications and upgrades or customizations to existing applications.
Benefits
- Training and development opportunities, including support, supervision, and consultation.
- Career opportunities across a range of settings, with room for mobility and promotion.
- Competitive salaries within the communities and industry.
- Healthcare coverage for the employee and qualified family members.
- Vacation, paid holidays, and sick leave.
- Access to Employee Assistance Program services.
- Agency-funded retirement plan with contributions equal to 5% of compensation.
- Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation.
- Agency-funded life and disability insurance program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
