Enterprise Account Manager

Eficode•Boston, MA

About The Position

Eficode is seeking an experienced Enterprise Account Manager to join its US Sales team and own a portfolio of approximately 10–15 strategic enterprise accounts. The role focuses on building customer relationships, identifying growth opportunities, and helping organizations modernize software development practices through AI, DevOps, and Cloud solutions. The Account Manager works across Eficode’s technology ecosystem, including Atlassian, GitHub, GitLab, AWS, and Microsoft Azure, to drive growth through consulting, managed services, and software licensing while delivering long-term customer value. The position is based in the United States and includes travel for customer meetings and events, typically up to 30%, with occasional international travel. Compensation includes a competitive market-rate base salary plus commission, dependent on experience.

Requirements

At least 6 years of experience in B2B technology sales, enterprise account management, software sales, or IT professional services.
Proven track record of growing and retaining enterprise accounts, identifying expansion opportunities, and developing long-term customer relationships.
Experience managing complex sales opportunities involving professional services or managed services.
Solid understanding of the Software Development Lifecycle, DevOps, Cloud, and modern developer platforms.
Familiarity with technology ecosystems such as Atlassian, GitHub, GitLab, AWS, or Microsoft Azure.
Strong consultative selling and executive stakeholder management skills, including the ability to engage senior decision-makers and communicate technical and commercial value.
Experience developing strategic account plans, managing sales pipelines, and maintaining accurate forecasts using Salesforce or a similar CRM.

Nice To Haves

Experience working within the Atlassian, GitHub, GitLab, AWS, or Microsoft partner ecosystems.
Knowledge of AI adoption in software development, including AI coding assistants, automation, and AI governance.
Experience developing opportunities through vendor co-selling and strategic partner relationships.
Experience selling large-scale professional services engagements, Cloud migrations, or long-term managed services agreements.
A degree in a relevant field or equivalent education.

Responsibilities

Manage a portfolio of 10–15 enterprise customers and develop account plans covering growth opportunities, priorities, and long-term objectives.
Build trusted relationships with senior stakeholders across engineering, IT, procurement, and business leadership.
Identify and develop opportunities for consulting, workshops, platform migrations, managed services, and larger transformation projects.
Manage software licensing growth, renewals, tier upgrades, and migrations, identifying opportunities for additional services and solutions.
Help customers explore AI adoption, developer productivity, platform modernization, and improvements to software delivery processes.
Identify customer risks, strengthen account engagement, protect and retain existing business, and create long-term customer value.
Collaborate with technology partners including Atlassian, GitHub, GitLab, AWS, and Microsoft Azure, and with Eficode’s internal technical specialists.
Maintain accurate account plans, opportunities, and revenue forecasts in Salesforce, taking accountability for retention and account growth.

Benefits

25 days’ annual leave plus public holidays, with the option to purchase up to 10 additional days each year.
Medical, dental, and vision coverage.
Life insurance.
401(k).
Free access to all Udemy courses and unlimited free books for personal and professional development.
Flexible working arrangements.
Home working equipment budget.
Enhanced maternity and paternity leave.
Two volunteering days each year.
Regular team get-togethers, socials, and industry events, with opportunities to attend major industry conferences.
Competitive market-rate base salary plus commission, dependent on experience.