Enterprise Account Manager, Adyen for Platforms

Adyen•San Francisco, CA
•$150,000 - $235,000•Hybrid

About The Position

Adyen is seeking an Enterprise Account Manager for its Platforms team in San Francisco. The role focuses on helping global SaaS platforms and e-commerce marketplaces grow with Adyen for Platforms. The Account Manager will educate and guide partners, build lasting relationships, and help them activate revenue streams through Adyen solutions beyond payment processing, including embedded financial services such as issuing, bank accounts, and credit. The role emphasizes strategic partnership, innovation, scalability, and expansion. The Account Manager will help partners build profitable payments capabilities into their solutions and support optimal integrations by coordinating with teams such as Sales, Onboarding, Risk, Finance, and Product. This position is based in Adyen’s San Francisco office, with a hybrid workplace and a strong emphasis on in-person collaboration; remote-only work is not offered. Some domestic and international travel is required.

Requirements

  • At least 4 years of experience in a client-facing commercial role, such as account management, consulting, or a merchant-side role in the payments industry.
  • Experience working in payments, financial services, marketplaces, or SaaS platforms.
  • Ability to engage others and build strong working relationships at all management levels.
  • Ability to lead strategic payments conversations, present business reviews, and coordinate high-level technical discussions.
  • Business acumen and analytical ability to assess client goals and help achieve them.
  • Ability to synthesize complex data sets and use data to tell a story.
  • Ability to prioritize and manage multiple projects across departments while motivating and collaborating with others.
  • Full professional written and verbal proficiency in English.
  • Availability for some domestic and international travel.

Nice To Haves

  • Proficiency in additional languages.

Responsibilities

  • Provide strategic consultation by delivering product expertise, education, and payment guidance to customers, positioning Adyen as a trusted partner and using data to tell compelling stories.
  • Prioritize and execute short- and long-term projects with varying timelines across multiple accounts.
  • Lead commercial discussions with customers while meeting strategic and financial targets for assigned accounts.
  • Build strong customer relationships and align relevant external and internal stakeholders.
  • Develop a global network within Adyen and collaborate across cultures and time zones.
  • Represent customers internally and serve as a feedback loop for their needs.
  • Educate and guide partners through continued growth on the Adyen for Platforms solution.
  • Help partners activate new revenue streams through Adyen solutions beyond payment processing and integrate payments capabilities into their offerings.

Benefits

  • Additional equity component
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