Enterprise Account Manager

Dutchie

8d

About The Position

As an Enterprise Account Manager, you will drive revenue growth and foster strategic partnerships across a portfolio of key enterprise accounts. You will act as a trusted advisor, understand complex business challenges, and align Dutchie's software solutions to deliver value. The role involves managing large, complex accounts, navigating executive-level relationships, and driving adoption of enterprise-grade software solutions.

Requirements

• At least 8 years of experience in enterprise account management, strategic sales, or a related customer-facing role in the software industry; SaaS experience is preferred.
• Proven record of exceeding revenue targets and driving growth within enterprise accounts.
• Demonstrated success managing complex sales cycles and multi-stakeholder environments.
• Strong understanding of enterprise software solutions, complex integrations, and deployment strategies.
• Exceptional executive-level communication, presentation, and negotiation skills.
• Ability to build and maintain relationships with C-level executives and key decision-makers.
• Strategic thinking and ability to connect complex business challenges with software solutions.
• Experience collaborating with cross-functional teams to deliver customer experiences.
• Strong understanding of enterprise-level contract negotiation and management.
• Proficiency with CRM tools such as Salesforce and sales enablement platforms.
• Experience with multi-year enterprise contracts.
• Ability to understand and articulate complex technical concepts.
• Experience with enterprise-level security and compliance requirements.

Nice To Haves

• Experience in the SaaS industry.

Responsibilities

• Develop and execute account plans for assigned enterprise clients, focusing on long-term growth, strategic alignment, and customer lifetime value.
• Grow revenue within enterprise accounts by identifying and closing upselling and cross-selling opportunities across Dutchie's software solutions.
• Build and maintain trusted relationships with C-level executives and key decision-makers, serving as a strategic partner and advisor.
• Lead complex sales cycles, including multi-stakeholder engagement, needs assessments, and presentations of value propositions.
• Drive adoption and utilization of software solutions, supporting successful implementation and return on investment.
• Collaborate with Sales Engineering, Product Management, Customer Success, and other internal teams to deliver customer experiences aligned with enterprise client needs.
• Lead contract negotiations and renewals, securing favorable terms aligned with company objectives.
• Monitor industry trends, competitors, and emerging technologies to identify account opportunities and mitigate risks.
• Provide accurate and timely sales forecasts, pipeline reports, and account performance updates to senior management.

Benefits

• Full medical benefits, including dental and vision plans.
• Stock options for employees.
• Technology allowance for hardware, software, reading materials, and related items.
• Flexible vacation and sick days.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed