Enterprise Account Executive
About The Position
The Enterprise Account Executive is responsible for outside sales to enterprise-level commercial customers, including large business customers purchasing internet and telephone services. The role proactively identifies new sales opportunities, defines customer needs, prepares proposals, and closes deals. It also involves negotiating contracts with telecommunications decision makers, coordinating installation projects with internal teams, responding to customer requests, supporting the sales and service team, and helping achieve revenue growth, retention, and customer satisfaction.
Requirements
- At least 5 years of B2B sales experience in a technology environment.
- Demonstrated success selling telecommunications and internet services to end-user customers, including strategic and large business customers and government accounts, using relationship management and system sales concepts.
- Exceptional presentation, negotiation, and closing skills.
- Seasoned experience building a base of business.
- Ability to sell to C-level executives.
- Experience with systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.
- Technical skills related to network and transmission design and local access services.
- Product knowledge of switched and dedicated services, and associated end-user and carrier applications.
- Operational understanding of telecommunications ordering, provisioning, and billing processes.
- Working knowledge of general marketing principles, tools, and processes.
- Skills necessary for decision-making and maintaining customer retention.
- Strong interpersonal skills.
- Entrepreneurial approach and ability to operate effectively in a highly dynamic environment.
- Ability to communicate by telephone, correspondence, and in person.
- Problem-solving skills and ability to see the big picture.
- Basic computer, typing, and mathematics skills.
- Ability to operate standard office equipment, including a personal computer, telephone, printer, copier, facsimile machine, and calculator.
- Ability to remain focused and composed during peak periods and challenging situations.
- Valid driver's license with a clean driving record.
Responsibilities
- Conduct proactive outside sales activities, including cold-calling, door-to-door prospecting, needs assessment, application development, proposal presentation, order negotiation, and post-sales service.
- Negotiate contracts with telecommunications decision makers to achieve revenue growth and retention.
- Manage installation projects with various teams to ensure on-time delivery, successful service turn-up, and customer satisfaction.
- Respond to customer requests for information, support, assistance, joint proposals, and pricing.
- Respond to demand sales requests.
- Support other members of the sales and service team in achieving customer satisfaction.
- Perform other duties as assigned.
Benefits
- 401k retirement plan with employer match
- Medical, dental, vision, life, and short-term disability insurance options
- Paid time off/vacation starting at 80 hours per year, increasing with tenure
- 40 hours of floating holiday time per year
- 7 paid holidays per year
- Paid sick leave, with hours varying based on state and local laws
- Tuition reimbursement program
- Employee discount program
- Bonus and commission opportunities, including uncapped commission structure
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
