About The Position

Leafworks is a young, fast-growing IT consulting company that helps clients solve challenges in Customer Service, CRM, and AI. As an Enterprise Account Executive, you will contribute to the company’s growth by winning new enterprise customers and developing its strategic new-business sales. You will identify market opportunities, build a sustainable sales pipeline, and manage complex sales processes from first contact through contract close, positioning Leafworks as a strategic partner for technology-driven Customer Experience and service transformation. The role offers responsibility, autonomy, and the opportunity to contribute visibly to the company’s success. You will own the enterprise new-business process, develop customer relationships and tailored solutions with consulting and technology teams, coordinate internal resources, and manage pipeline, CRM, forecasting, and handoffs to delivery teams. Leafworks describes its work environment as fully remote, flexible, trust-based, and focused on long-term collaboration, professional development, and team connection.

Requirements

  • At least five years of experience in complex, technology-driven B2B sales.
  • Demonstrated success independently acquiring new customers and closing sophisticated deals.
  • Ability to analyze complex customer needs and turn them into business opportunities and compelling business cases.
  • Ability to win over stakeholders up to VP, Director, and C-level.
  • Consultative sales approach, entrepreneurial mindset, and commercial acumen.
  • Ability to manage longer sales cycles in a structured and independent manner.
  • Fluent English and business-fluent German.
  • Enjoy working closely with interdisciplinary teams.

Nice To Haves

  • Experience in software, SaaS, Customer Experience, Customer Service, or IT and digital consulting.
  • Knowledge of Zendesk, Salesforce, HubSpot, or comparable platforms.
  • Experience with AI solutions.

Responsibilities

  • Own the enterprise new-business process, from identifying and qualifying prospective customers through proposals, negotiations, and contract close.
  • Build trusted relationships with relevant decision-makers and understand their business challenges and needs.
  • Develop tailored customer solutions in collaboration with consulting and technology teams.
  • Coordinate internal resources for customer meetings, demos, and workshops.
  • Create compelling business cases and tailored solution concepts to support complex sales processes.
  • Manage complex sales processes involving multiple stakeholders through to contract close.
  • Manage the sales pipeline, maintain CRM records, and provide reliable sales forecasts.
  • Continuously develop and optimize new-business activities and sales processes.
  • Ensure a structured handoff of won customer projects to the responsible teams.

Benefits

  • Fully remote work.
  • Flexible working hours and autonomy over how work is done.
  • Work equipment needed for the role is provided.
  • Further education, training, and courses.
  • Regular exchange and feedback talks.
  • Long-term collaboration; fixed-term employment contracts are not used.
  • Co-working opportunities and team events in Germany and abroad.
  • Onboarding with a buddy from the first day.
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