Fully Remote Enrollment Services Specialist

AIL•New York, NY
•$80,000 - $100,000•Remote

About The Position

AO Globe Life is hiring for a fully remote Enrollment Services Specialist to guide individuals and families through personalized supplemental benefit options and support their enrollment from start to finish. The role includes leading virtual Zoom consultations, maintaining accurate digital documentation, managing follow-up communication, and building lasting client relationships. The company offers training, mentorship, and team development, with opportunities for professional growth and advancement. Client interest is inbound; cold calling is not required. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace; complete required training and virtual meetings; and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Applicable pre-licensing coursework, examinations, and state licensing requirements are at the candidate’s expense. Licensing requirements, fees, compensation, and contractor terms may vary by state and are reviewed during hiring and onboarding. No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

Requirements

  • Be at least 18 years of age and legally eligible to work in the United States.
  • Have excellent interpersonal and communication abilities.
  • Be comfortable in virtual meetings and using digital tools.
  • Be able to obtain any necessary professional licensing, where applicable, including the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Be self-driven and organized, and comfortable working independently.
  • Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
  • Complete required training and participate in virtual meetings.

Nice To Haves

  • Prior customer service or consultative experience is a plus but is not required.
  • Interest in a service-first, people-focused environment and a purpose-driven mission.
  • Coachable, self-motivated approach and interest in a performance-based career with professional growth and advancement.

Responsibilities

  • Guide individuals and families through personalized supplemental benefit options.
  • Participate in continued mentorship and team development.
  • Support the enrollment process from start to finish with professionalism.
  • Prioritize high-quality, client-focused interactions.
  • Maintain accurate digital documentation and manage follow-up communication.
  • Build lasting client relationships.
  • Lead virtual Zoom consultations with clients.
  • Complete required training and participate in virtual meetings.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.

Benefits

  • Weekly pay based on performance.
  • Full licensing and training support included.
  • A clear path toward leadership roles.
  • Monthly and quarterly performance bonuses.
  • Fully remote work with a flexible schedule.
  • Opportunities for renewal-based income growth.
  • Inbound-only client interest; no cold calling.
  • 3% equity opportunity for qualifying team members.
  • Supportive, people-centered culture.
  • Mentorship and ongoing professional development.
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