Enrollment Experience Coordinator, Registrar’s Office

CSU Careers•San Marcos, CA
•Onsite

About The Position

Under the general direction of the University Registrar and Associate Registrars, the Enrollment Experience Coordinator is responsible for coordinating programs, services, and initiatives that support a seamless and student-centered enrollment experience. The incumbent collaborates with Enrollment Management, Academic Affairs, Student Affairs, and other campus partners to implement enrollment processes and initiatives that promote timely registration, equitable access to courses, and student success. The Enrollment Experience Coordinator serves as a key resource for enrollment planning and student support by coordinating enrollment-related programs, identifying opportunities to improve enrollment processes, and assisting with initiatives that reduce administrative barriers to student enrollment. The position provides coordination and support for specialized student populations, including returning students, graduate students, and high school dual enrollment students, ensuring these populations receive appropriate enrollment guidance and services. The incumbent coordinates enrollment initiatives such as pre-enrollment programs, enrollment communications, registration support, and related technologies that enhance student enrollment experience. The position also provides lead work direction to support staff and student assistants, coordinates training, analyzes enrollment trends, assists with enrollment-related projects, and supports implementation of university policies and procedures related to registration and records.

Requirements

  • Student Services Professional III classification
  • Successful completion of a probationary period for permanent status

Responsibilities

  • Coordinating programs, services, and initiatives that support a seamless and student-centered enrollment experience.
  • Collaborating with Enrollment Management, Academic Affairs, Student Affairs, and other campus partners to implement enrollment processes and initiatives.
  • Serving as a key resource for enrollment planning and student support.
  • Coordinating enrollment-related programs.
  • Identifying opportunities to improve enrollment processes.
  • Assisting with initiatives that reduce administrative barriers to student enrollment.
  • Providing coordination and support for specialized student populations, including returning students, graduate students, and high school dual enrollment students.
  • Coordinating enrollment initiatives such as pre-enrollment programs, enrollment communications, registration support, and related technologies.
  • Providing lead work direction to support staff and student assistants.
  • Coordinating training.
  • Analyzing enrollment trends.
  • Assisting with enrollment-related projects.
  • Supporting implementation of university policies and procedures related to registration and records.

Benefits

  • medical, dental, vision, life and disability insurances
  • retirement (CalPERS)
  • tuition waiver
  • vacation and sick leave
  • 15 paid holidays (14 scheduled and 1 personal holiday)
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