Enrollment Counselor

Lackawanna College•Scranton, PA

19d•Hybrid

About The Position

Lackawanna College, recognized as one of the “Best Places to Work in PA” multiple times, is a private, accredited college dedicated to providing quality education and career skills to the people of Northeastern Pennsylvania. With a main campus in Scranton and satellite centers across the region, the college offers a direct path to degrees and certifications, alongside continuing education programs. Lackawanna College prides itself on being a cost-efficient institution committed to student success and community improvement. This role is for an individual inspired by this mission, willing to go the extra mile to help students succeed.

Requirements

Bachelor’s Degree in Education, Business, Marketing, or related fields required.
Excellent interpersonal skills.
Excellent communication skills.
Proficient presentation skills.
Ability to professionally represent the College in public settings.
Ability to schedule flexible office hours and travel as required.
Effective computer skills.

Nice To Haves

3 to 5 years’ experience in recruiting, sales or other related fields preferred.
Bilingual, ability to read, write and speak Spanish preferred (but not required).

Responsibilities

Generate enrollment for all College programs.
Conduct educational advising.
Participate in recruiting activities and strive to meet enrollment projections.
Recruit in designated areas within the assigned territory.
Establish relationships with high school guidance counselors and teachers.
Plan, coordinate, and execute the College’s recruiting and enrollment events.
Assist with the promotion of recruiting events and activities.
Travel as required to meet, coordinate, and recruit with schools in the assigned recruiting area.
Attend fairs and open house events as required.
Conduct individual and group career/admissions interviews.
Develop, implement, and assist with various types of workshops, seminars, and open houses.
Prepare and disseminate weekly progress reports.
Serve as liaison between the College, potential students, high school counselors, and business and industry points of contact.
Identify new and/or changing markets.
Provide feedback pertaining to educational and extracurricular needs of Lackawanna College students.
Assist in attrition reduction activities such as Retention Intervention.
Prepare and deliver presentations to high school seniors/underclassmen.
Assist in the development and maintenance of high school presentations that focus on acquiring high school senior inquiries for programs offered at the campus.
Answer assigned inquiry calls from prospective students.
Schedule prospective students for campus appointments.
Follow up on all inquiries who fail to schedule or show for an appointment.
Make specific amounts of outgoing calls per day as determined by the supervisor.
Proactively converse with or interview prospective students to gain a clear understanding of their needs and goals; advise accordingly.
Include parent(s) and support committee in the interview process as needed.
Review Financial Aid Cost Calculation with prospective students prior to financial aid introduction.
Introduce prospective students (and family when applicable) to the financial aid officer and assist financial aid to ensure that the FAFSA and financial aid is complete.
Perform all other duties and responsibilities as assigned.