Enrollment Counselor

Touro University California•Los Alamitos, CA

8d•$55,000 - $57,850•Remote

About The Position

TUW is seeking a motivated, bright, and intuitive individual to join our Enrollment Counseling team. The successful candidate must be results-focused, team-oriented, student-centric, and have strong communication and listening skills. TUW is rapidly growing and is considering candidates with a background in sales and/or postsecondary admissions ONLY. Touro University Worldwide (TUW) is a 100% online, non-profit university—accredited by the WASC Senior College and University Commission, and is part of the Touro University System. Our institution has a strong reputation and a long heritage of academic stability—established by Touro College in the 1960s. TUW is an online degree granting academic institution--offering bachelor, master, and doctoral degree programs. Visit www.tuw.edu to learn more.

Requirements

1+ years of Admissions and/or Sales experience
Effective communication, both written and verbal
Excellent phone skills
Student-focused customer service
Excellent organizational Skills
Proficient with all Microsoft applications
Trainable: accepts and implements coaching and feedback
Comfortable being measured on enrollment targets and performance metrics
High integrity and ethical conduct
Self-disciplined; focused; solution oriented; ability to work autonomously with a high level of initiative in order to achieve enrollment results.
Efficient time management and prioritization skills
Positive Attitude
Accountable and Responsible

Nice To Haves

Bachelor’s degree

Responsibilities

Engage and serve as primary point of contact for inquiring students
Conduct phone, chat, and emailed-based communication with prospective students
Deliver program information and answer student questions
Maintain effective follow-up strategies
Identify and guide well-suited students through the admissions process: inquiry to enrollment
Interdepartmental cooperation: Registrar, Educational Advising, Financial Aid, etc.
Report to the Director of Enrollment Counseling