Enrollment Counselor

Tri-County Technical College • Pendleton, SC

1d

About The Position

Tri-County Technical College seeks an Enrollment Counselor to provide proactive student outreach, recruitment, and intensive enrollment counseling. Under the general supervision of the Assistant Director of Recruitment, Admissions, and Orientation, the counselor recruits, enrolls, and transitions students by engaging prospective students, businesses and industries, high schools, and community organizations across Anderson, Oconee, and Pickens counties. The role advocates for the College’s ability to provide economic mobility while supporting individual student and institutional enrollment goals.

The counselor applies College and department policies and procedures, critical thinking, creativity, organization, and professional problem-solving to serve diverse populations and provide supportive counseling for varied student goals and concerns. The position involves meeting monthly or departmental enrollment goals and contributing to a collaborative, continuously learning, student-centered community of practice. It requires travel among campuses and recruiting locations, occasional evening and weekend work as assigned, and lifting, carrying, or moving up to 30 pounds for event setup and breakdown.

Requirements

• Bachelor’s degree.
• Experience in student services programs.
• Ability to maintain a valid driver’s license for travel between campuses and recruiting locations.
• Ability to lift, carry, or move up to 30 pounds for event setup and breakdown.
• Ability to work some evenings and weekends as assigned.
• Ability to meet monthly or departmental enrollment goals.
• Ability to serve diverse populations and provide supportive counseling for varied student goals, expectations, and concerns.

Responsibilities

• Counsel and assist students throughout admissions and enrollment, explaining opportunities available through Tri-County Technical College.
• Provide comprehensive, equity-minded guidance to help students make decisions and develop financial, educational, and career plans based on their needs and goals.
• Help build a sense of belonging for incoming students.
• Design and develop content for admissions workshops and presentations.
• Conduct outreach and recruitment through multiple modes while representing the College’s values of respect, learning, and professional growth.
• Guide specific student types through the admissions funnel to support enrollment goals and strategic enrollment management initiatives.
• Deploy communications plans and maintain accurate records to measure success and identify areas for improvement.
• Recommend ways to improve conversion yields from prospective student to enrolled student.
• Access, interpret, and update student information in College information systems and enter data on student interactions.
• Analyze individual and departmental processes, implement improvements, and recommend ways to improve work effectiveness, efficiency, and student communication.
• Maintain current knowledge of campus programs, requirements, and services, and connect students with campus partners according to their needs.
• Provide information about application and College deadlines and assist students with program changes and updates.
• Maintain knowledge of Corporate and Community Education programs, special population programs (including BEST, Bridge, and Dual Enrollment), academic programs and requirements, and competitive program admission requirements.
• Support Enrollment Management & Educational Partnerships initiatives as assigned.
• Serve on appropriate College committees, representing the department, division, and/or transitioning student perspective.
• Perform responsibilities with care, respect, and professionalism, and carry out other duties as assigned.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees and eligible family members.
• Basic life insurance and optional supplemental life insurance for employees and eligible family members.
• 15 days of annual (vacation) leave per year.
• 15 days of sick leave per year.
• 13 paid holidays.
• Paid parental leave.
• State Retirement Plan and Deferred Compensation Programs, including a 401(k) with employer contributions.
• Professional development opportunities, including team activities and professional training programs.
• Employee Assistance Program counseling and support services.
• Flexible work schedules, 37.5-hour workweeks, and abbreviated Fridays.

What This Job Offers

• Job Type: Full-time