Enrollment and Office Manager

Ardent Preschool & Daycare•Huntsville, AL

About The Position

The Office Manager organizes and coordinates office operations and procedures to support organizational effectiveness and efficiency. The role assists families with enrollment-related processes, provides administrative support to the front office, maintains confidential student files, and helps keep campus operations running smoothly. The position is full-time, Monday through Friday, with variable hours. Extended hours may be needed to cover staffing during business hours, and the employee must be willing to open or close the campus regularly. Duties and responsibilities may change as needed.

Requirements

At least 1 year of management experience.
Successfully pass a background check.
ServSafe certification.
CPR certification.
Ability to remain organized and professional.
Strong communication skills.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
Occasionally sit, climb or balance, and stoop, kneel, crouch, or crawl.

Responsibilities

Assist new families with check-in and check-out procedures.
Conduct tours and follow up with prospective families.
Provide administrative support to the front office.
Maintain confidentiality of student files.
Greet parents and warmly welcome students.
Answer phones in a positive and professional manner.
Assume temporary daily duties when other employees are unavailable.
Keep the Director and Assistant Director informed about day-to-day campus operations.
Administer medications.
Update and maintain student files.
Enter new family information in Procare Desktop.
Process inquiries, tours, waitlisted information, and enrollment information in the CRM.
Organize tour folders.
Help maintain maintenance requests.
Order Infant Kits for families.
Check office supply inventory and order supplies or provide an inventory list to the Director and Assistant Director.
Audit COIs, Topical Ointment forms, and student files, and notify parents of expirations when necessary.
Be willing to open or close the campus regularly and work extended hours as needed to cover staffing during business hours.