Enrollment and Office Manager

Ardent Preschool & Daycare•Huntsville, AL

About The Position

The Office Manager organizes and coordinates office operations and procedures to support organizational effectiveness and efficiency. The role assists new families with check-in and check-out procedures, conducts tours and follow-ups, provides administrative support to the front office, and maintains the confidentiality of student files. The Office Manager greets parents and students, answers phones professionally, administers medications, and keeps the Director and Assistant Director informed about daily campus operations. The position also supports enrollment administration, records management, office supplies, and campus maintenance requests. Duties and responsibilities may change at any time, and the employee may take on temporary daily duties when other employees are unavailable.

Requirements

At least 1 year of management experience.
Successfully pass a background check.
ServSafe certification.
CPR certification.
Organized.
Professional.
Strong communication skills.

Responsibilities

Assist new families with check-in and check-out procedures.
Conduct tours and follow up after tours.
Provide administrative support to the front office.
Maintain the confidentiality of student files.
Greet parents and warmly welcome students.
Answer phones in a positive and professional manner.
Take responsibility for other daily duties when employees are unavailable.
Keep the Director and Assistant Director up to date on day-to-day campus operations.
Administer medications.
Update and maintain student files.
Enter new family information in Procare Desktop.
Process inquiries, tours, waitlisted families, and enrolled information in the CRM.
Organize tour folders.
Assist with tracking maintenance requests.
Order Infant Kits for families.
Check office supply inventory monthly and order supplies or provide a supply list to the Director and Assistant Director.
Audit COIs, Topical Ointment forms, and student files, and provide parents with expiration notices when necessary.
Be willing to open or close the campus regularly and work extended hours as needed to cover staffing during business hours.