Enhanced Day Program Assistant

John Knox Village of Florida•Pompano Beach, FL

About The Position

John Knox Village of Florida is seeking a compassionate, energetic, and relationship-focused Program Assistant for its new neighborhood-style Enhanced Day Program for older adults living with dementia, Alzheimer’s disease, mild cognitive impairment, and related cognitive changes. The program offers a welcoming, homelike setting where members can build friendships, participate in meaningful experiences, and remain connected to their community, while caregivers receive respite and peace of mind. As an early team member, the Program Assistant will help shape the program’s culture, traditions, and daily experiences. This is a non-clinical position and does not provide nursing care, medication administration, treatments, clinical monitoring, skilled therapy, or other healthcare services requiring professional licensure.

Requirements

High school diploma or equivalent.
Strong communication, customer service, and organizational skills.
Ability to work respectfully and effectively with older adults.
Ability to support individuals living with dementia, memory loss, Alzheimer’s disease, or cognitive impairment.
CPR and First Aid certification, or ability to obtain certification after hire.
Ability to successfully complete required background screening and employment requirements.
Compassion, patience, and empathy when supporting older adults.
Knowledge of dementia and Alzheimer’s disease.
Understanding of person-centered engagement principles.
Strong interpersonal and relationship-building abilities.
Excellent observation and communication skills.
Ability to remain calm and flexible in changing situations.
Commitment to exceptional hospitality and customer service.
Ability to work independently and collaboratively within a team environment.
Ability to complete Level 2 background screening in accordance with Florida law.

Nice To Haves

Experience in memory care, adult day programs, senior living communities, therapeutic recreation, life enrichment or activities programming, hospitality services, or healthcare support environments.
Experience supporting individuals with Alzheimer’s disease, dementia, or related diagnoses.
Certified Nursing Assistant (CNA) credential.
Valid driver’s license with an acceptable driving record.
Experience working with volunteers and community engagement initiatives.

Responsibilities

Welcome members and help create a warm, inclusive, engaging environment.
Build relationships with members and their families or caregivers.
Provide companionship, encouragement, redirection, cueing, and supportive supervision.
Encourage participation in activities while respecting individual preferences and abilities.
Assist members with transitions between activities, meals, transportation, and social opportunities.
Foster positive social connections and person-centered engagement that supports dignity, independence, and success.
Assist with planning and facilitating dementia-friendly programming and experiences.
Prepare activity spaces, supplies, materials, refreshments, and equipment.
Assist the Program Manager with implementing meaningful, person-centered programming.
Maintain attendance records and basic program documentation.
Adapt activities to participant interests, engagement levels, and daily needs.
Help maintain a welcoming, engaging, and organized environment.
Assist with meal and snack service, encourage hydration and healthy nutrition, and support a socially welcoming dining experience.
Follow documented dietary information and communicate concerns appropriately.
Assist with dining area setup, service, and cleanup.