Engineering Technician (Data Center Operator)

BNH•San Marcos, TX

3d•$62,000 - $90,000•Onsite

About The Position

Beyond New Horizons, LLC (BNH) is hiring an Engineering Technician to support the Test Operations and Sustainment contract at the Arnold Engineering Development Complex (AEDC) at Arnold AFB, Tennessee. The position is part of an integrated team operating and maintaining United States Air Force test operations. The technician will support test operations by working in a data center that houses data servers and storage for test facility data, operating data acquisition and storage equipment, and monitoring and backing up recorded data. The role also serves as a data center security custodian, monitoring personnel and activity in the secure area and protecting information and physical facilities. The initial deployment is to the Flight Test Facilities, though reassignment to other areas may occur based on workload and mission needs. The technician works with ID&C engineering staff and may perform non-routine, complex assignments independently. Occasional scheduled extended hours or weekend work may be needed for critical contractual requirements, with rare unscheduled night or weekend support in emergencies. Wearing company-issued personal protective equipment as directed and in accordance with company policy is a condition of employment.

Requirements

High school diploma or equivalent.
At least six years of professional IT experience, including experience in data security or physical IT infrastructure management.
Ability to obtain and maintain an active security clearance.
Ability to maintain authorized user access to the AEDC local area network.
U.S. citizenship is required.

Nice To Haves

Technician certificate or diploma in an engineering field, or specialized progressive IT experience such as data security and physical infrastructure management.
CompTIA Security+ certification; candidates selected without it are expected to obtain it within six months of employment.
Active DoD Secret or higher-level security clearance.

Responsibilities

Support engineers, technicians, and technologists in technical work within an assigned discipline.
Support common work processes and procedures across the TOS contract.
Operate data acquisition and recording computers running Windows and Linux for test support.
Operate computer systems used to record and store test data in a data center environment.
Prepare input data and use computer programs to solve technical problems.
Support recording, processing, transmission, and archival of test data.
Perform local system and test data backups and migrate backup data to mass storage for offsite backup and disaster recovery.
Provide user support and troubleshoot issues involving data recording, processing, transmission, and archival.
Operate air-gap computer workstations to validate external media before use on production computer systems.
Perform basic hardware tasks, including replacing hard disks and patching fiber-optic and network cabling.
Use, write, and update work instructions for critical data center processes.
Develop and maintain the operational supply inventory system.
Serve as data center security custodian and work with the industrial security office to implement and maintain computer room physical security requirements.
Assist engineers in reviewing client requests for engineering change orders, recommending action, and obtaining required approvals.
Wear company-issued PPE in accordance with supervisory direction and company policy.
Perform other related duties as required.