AC Hotel Engineering Tech I

AHC Hospitality•Grand Rapids, MI

About The Position

The Engineering Tech I performs routine maintenance, basic repairs, and preventive maintenance throughout the hotel’s guest rooms, public areas, back-of-house spaces, and grounds. This entry-level role helps keep the property safe, comfortable, and in good working order for guests and associates by responding promptly to service requests and escalating complex issues to senior engineering staff. On-the-job training is provided. The position also requires securing and maintaining assigned tools and being available to respond to emergencies. During emergencies, the Engineering Tech acts to protect guests, associates, the building, and its systems; works to restore normal operations promptly; and informs Engineering Management. This is a full-time position requiring availability to work Saturdays and Sundays. The position is eligible for full benefits, including medical, dental, and vision coverage, a 401(k), paid vacation, discounted downtown parking, free employee meals, worldwide hotel discounts, and restaurant discounts.

Requirements

Use common hand tools and power tools safely and correctly.
Basic knowledge of plumbing, electrical work, carpentry, and painting.
Ability to read, write, and follow written and verbal instructions in English, including work orders and safety labels.
Basic computer or mobile device skills for using the work order system and logs.
Ability to prioritize multiple requests, work independently, and manage time effectively.
Strong customer service and communication skills with guests and team members.
Dependable, punctual, and willing to learn new skills.
Availability to work weekends, including Saturdays and Sundays.
Ability to stand, walk, and move throughout the property for the full shift.
Ability to lift and carry up to 50 pounds regularly and push or pull up to 100 pounds with assistance or equipment.
Ability to bend, stoop, kneel, crouch, reach overhead, and work in tight or confined spaces.
Ability to climb ladders and work safely at heights.
Ability to work outdoors in heat, cold, rain, and snow, and around noise, dust, and cleaning or pool chemicals while wearing proper PPE.

Nice To Haves

High school diploma or GED preferred.
0–1 year of maintenance experience in a hotel, apartment, property, or building maintenance setting preferred.
Trade school coursework in a related field such as HVAC, electrical, plumbing, or carpentry is a plus.

Responsibilities

Respond promptly to guest and associate maintenance requests; accurately log, update, and close work orders in the work order system.
Complete scheduled preventive maintenance on guest rooms, public areas, and equipment according to the hotel’s program and checklists.
Perform basic plumbing repairs, including clearing clogged toilets and drains, replacing flappers, aerators, and showerheads, and re-caulking tubs and sinks.
Perform basic electrical tasks, including replacing light bulbs, lamps, switch and outlet covers, and batteries, and resetting breakers under senior engineering staff direction.
Change PTAC and HVAC filters, clean units, perform basic troubleshooting, and report units requiring further repair.
Repair and adjust furniture, doors, door closers, hinges, locks, window coverings, and fixtures.
Patch and paint walls, touch up finishes, and make minor drywall, grout, and tile repairs.
Assist with grounds upkeep, including snow and ice removal, care of sidewalks and parking areas, exterior lighting checks, and trash removal.
Assist with life-safety inspections, including fire extinguisher, emergency lighting, and exit sign checks, and record results in appropriate logs.
Test and log pool and spa chemical readings where applicable, following health department and brand requirements.
Communicate out-of-order rooms and repair status to the Front Desk and Housekeeping so rooms can return to inventory promptly.
Respond to emergencies such as water leaks, power outages, and alarms, and follow hotel emergency procedures.
Keep the engineering shop, tools, and storage areas clean and organized; report low parts and supply inventory to the Chief Engineer.
Follow safety procedures, including lockout/tagout, ladder safety, proper PPE use, and Safety Data Sheet guidelines for chemicals.
Provide friendly, professional service in guest areas and follow AC Hotels brand standards.
Return tools to the shop and secure them in the proper storage area; protect and maintain the assigned tool pouch and tools.
Perform additional tasks or projects assigned by a manager on duty.