AC Hotel Bar Manager

AHC Hospitality•Grand Rapids, MI

10h

About The Position

The B&F Operations Manager for the AC Lounge leads daily lounge operations, overseeing the bartending team, beverage program, and guest experience. The position hires, trains, schedules, and coaches bar staff; manages ordering, inventory, and beverage costs; and develops seasonal cocktails and features to drive revenue. The manager ensures responsible alcohol service, health code compliance, and adherence to AC Hotels brand standards. The role also supports broader hotel operations, guest service, staffing, budgeting and forecasting, cost controls, vendor relationships, property inspections, and compliance with brand and quality standards. It works under the guidance of the Assistant General Manager on specified staffing and performance functions and collaborates with other AHC Hospitality properties and brands. The position requires weekend availability and is full-time.

Requirements

High school diploma or GED.
At least 3 years of bartending experience, including at least 1 year in a lead, supervisory, or bar management role.
Serve Safe certification and Alcohol Safety training.
Strong knowledge of mixology, spirits, wine, beer, and current cocktail and beverage trends.
Proven ability to lead, motivate, and train a team in a fast-paced environment.
Inventory control, cost management, and ordering skills.
Comfort with POS systems, scheduling tools, and basic computer programs such as Excel and Outlook.
Basic math skills to calculate costs, pour costs, percentages, and inventory values.
Excellent guest service, communication, and problem-solving skills.
Strong organization and time management skills, with the ability to handle multiple priorities.
Ability to use standard software applications and hotel systems.
Weekend availability.
Ability to stand and walk for extended periods, up to a full shift.
Ability to lift and carry up to 50 pounds, including product cases, kegs with assistance, and ice.
Ability to bend, stoop, reach, and repeatedly use hands and fingers to prepare drinks and handle objects.
Ability to talk, hear, taste, and smell to communicate with guests and assess product quality.
Ability to work in moderate noise that may vary with live music or events and tolerate flashing lights, music levels, and other bar entertainment elements.
Ability to break down and move bar equipment each shift with assistive resources.

Nice To Haves

Degree or coursework in hospitality or a related field.
At least 2 years in a supervisory or management role.
Hotel or full-service restaurant bar experience.
Experience with Birchstreet or a similar purchasing system.

Responsibilities

Oversee daily AC Lounge operations, the bartending team, beverage program, and guest experience.
Hire, train, schedule, coach, and support bar associates; conduct interviews, orientation, performance appraisals, and counseling under the Assistant General Manager's guidance.
Manage beverage ordering, inventory, beverage costs, and seasonal cocktails and features.
Ensure responsible alcohol service, health code compliance, recipe compliance, and AC Hotels brand standards.
Provide excellent guest service and support service quality across hotel departments, including Front Office, Guest Services, Parking, Housekeeping, Laundry, and Engineering.
Tour and visually inspect the property daily, monitoring cleanliness and product and service quality.
Participate in budgeting, forecasting, and profit maximization, including reviewing reports, payroll, capital planning, purchasing, and inventory controls.
Build strong vendor relationships and ensure the hotel receives appropriate products and services.
Represent the company to local businesses, colleges, government, and other trades, and support community corporate social responsibility efforts.
Monitor local market conditions, demand generators, competitor strategies, and community opportunities.
Develop strategies to address performance concerns and improve guest satisfaction.
Help manage occupancy, rates, wages, controllable expenses, supplies, utilities, and labor costs within budget.
Maintain property safety and security for guests and associates.
Orient and train associates according to AC by Marriott operational guidelines; maintain and enforce brand and quality assurance standards.
Inspect kitchens, coolers, freezers, bars, and storage areas for product rotation and cleanliness.
Monitor equipment and submit repair orders to Engineering.
Verify that beverage and food logs and self-audits are accurate and up to date.
Monitor kitchen and stewarding labor costs and assist with payroll for culinary and stewarding teams.
Manage outlet coverage and provide flexible line support, including training and development.
Conduct daily staff affirmations or pre-shift meetings.
Maintain required brand training, standards, and initiatives.
Obtain or maintain ServSafe, Allergen, and Alcohol Safety certifications.