Engineering Tech I

Westgate Resorts•Golden Oak, FL

1d•Onsite

About The Position

The Engineering Tech I supports resort operations at Westgate Blue Tree Resort by performing maintenance projects, preventive maintenance, work orders, guest calls, and other assigned tasks. The role includes basic painting, caulking, wall repair, plumbing diagnostics, electrical troubleshooting, television installation and troubleshooting, and appliance diagnosis. The technician also assists with procurement and inventory, uses resort operations systems, communicates with guests and colleagues, and follows safety procedures while representing the resort professionally.

Requirements

0 to 1 year of hands-on trades and maintenance experience in a resort or commercial environment.
Written and verbal communication in English.
Valid driver’s license, which must be maintained.
Self-motivated, detail-oriented, and able to work with enthusiasm and focus.
Strong communication skills for interactions with guests and colleagues.
Ability to be versatile, work well under pressure, and meet deadlines.
Ability to communicate effectively with immediate supervisors and resort leadership.
Ability to regularly lift, move, push, or pull up to 50+ pounds.
Must pass a background check and drug test and prove eligibility to work in the United States.

Responsibilities

Perform maintenance projects, preventive maintenance, work orders, guest calls, and blitzes as directed by resort management.
Perform basic painting, caulking, and wall repairs.
Conduct basic plumbing diagnostics and unclog toilets, bathtubs, jacuzzis, showers, faucets, and sinks.
Reset breakers and GFCIs, replace light bulbs, and measure available voltage using appropriate tools.
Install or replace TVs, troubleshoot issues, and program remote controls, TVs, and other electronic devices.
Diagnose appliances, replace minor components, and assist with complete replacements as needed.
Participate in procurement and inventory processes to ensure materials and tools are available on-site.
Operate resort operations devices and software, including HotSOS and other applicable systems.
Communicate professionally through radios, phones, emails, and verbal interactions.
Perform maintenance and cleaning tasks as required by resort management.
Safely use required hand tools, power tools, battery-powered tools, ladders, scaffolding, lifts, and PPE.
Follow safety guidelines and practices and identify potential property safety hazards.
Understand and respond to guest needs through positive interactions.
Represent Westgate Resorts professionally through appearance, attire, and behavior.
Perform other tasks assigned by resort operations leadership.