Engineering Manager, Canada

FullscriptToronto, ON
Remote

About The Position

We’re looking for a hands-on Engineering Manager to lead a brand new Canada-focused pod at Fullscript, created to accelerate Fullscript’s growth in Canada. This unique role will operate at the intersection of Product, Engineering and market strategy, with a high level of ownership. The Canada pod will own the end-to-end delivery of Canada-specific product and commerce experiences, including localization, regulatory adaptation, and revenue-driving workflows. The pod is accountable for measurable impact on Canadian revenue, conversion, and practitioner/patient experience. You will help define the team’s scope, shape its operating model, and turn a broad market opportunity into a focused engineering roadmap. The work will span product delivery, market-specific adaptation, systems thinking, and team building. We’re looking for an engineering leader who can work across multiple levels: partner on strategy, translate opportunities into execution, grow a strong team, and stay close enough to the systems and architecture to make good technical decisions. Experience helping expand products or platforms into new markets will be especially valuable in this role.

Requirements

  • Experience leading software engineers in a product engineering environment, including setting expectations, giving regular feedback, supporting growth, and addressing performance concerns directly and effectively.
  • Strong technical judgment and the ability to contribute meaningfully to architecture, system design, and delivery planning.
  • Track record of partnering effectively with Product, Design, Data, and business stakeholders.
  • Experience helping launch, adapt, or scale products in new markets, regions, or operational contexts.
  • Comfort operating in ambiguous environments and helping create structure where it does not yet exist.
  • Ability to balance speed, iteration, and experimentation with reliability and sound engineering practices.
  • Strong written and verbal communication skills.

Nice To Haves

  • Experience with localization, market expansion, or regional rollout of shared platform capabilities.
  • Familiarity with experimentation, instrumentation, and outcome-based product development.
  • Experience in healthcare, health tech, or other trust-sensitive domains.

Responsibilities

  • Stand up and lead a new cross-functional engineering pod focused on growing Fullscript’s business in Canada.
  • Define the team’s mission, ownership boundaries, roadmap, and execution model.
  • Partner with Product, Design, Data, Finance, Operations, and commercial stakeholders to translate Canada strategy into a practical delivery plan.
  • Lead delivery of features and workflows that increase revenue in Canada, reduce product gaps versus the US, and bring high-value US-supported capabilities into the Canadian market.
  • Guide technical decisions across shared systems, business logic, workflows, and operational processes to ensure solutions are scalable, maintainable, and aligned with platform direction.
  • Build strong engineering practices around ownership, planning, quality, instrumentation, and execution, while hiring, coaching, and developing the team.
  • Use business outcomes, customer friction, and operational realities to shape priorities, measure impact, and help the team learn quickly from what ships.

Benefits

  • Ability to work Wherever You Work Well
  • Flexible Paid Time Off program
  • Fullscript’s RRSP match program
  • Stock Options
  • Custom benefits package (medical, dental, vision) with HSA
  • Discount on Fullscript catalog of products for family & friends
  • Training budget and company-wide learning initiatives
  • Employee Wellness Programs (including no meeting Wednesday)
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