Engineering Manager, Billing

Consensus Cloud Solutions

8d•Remote

About The Position

Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare. Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care. Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators. Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it. Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities. How you will impact the organization… The Engineering Manager, Billing Systems is a hands-on technical leadership role responsible for the architectural integrity, development, and maintenance of our core financial and billing infrastructure. This individual bridges the gap between high-level business strategy and technical execution, ensuring that our billing platforms are scalable, secure, and compliant with global financial standards. As a player-coach, you will lead a high-performing team of engineers while providing technical guardrails and ensuring the team has the architectural clarity to solve complex challenges. The value you will deliver…

Requirements

12+ years of professional software development experience
5+ years leading cross-functional architectural initiatives in high-compliance environments (FinTech, Banking, or E-commerce).
Expert Java Development: Extensive experience in building enterprise-grade backend systems using Java and associated frameworks.
Polyglot Programming: Proficiency in managing or contributing to environments using Python, Node.js, and maintaining and preferably migrating legacy VB6 codebases.
Financial Compliance Knowledge: Deep understanding of SOX and PCI compliance frameworks as they relate to software engineering and data storage.
System Architecture: Mastery in designing distributed systems, including whiteboarding complex architectures and managing cross-team interactions.
Analytical Thinking: Ability to leverage data-driven insights to solve ambiguous, open-ended problems within complex financial environments.
Coaching & Mentorship: Proven ability to foster a culture of continuous learning, identifying growth opportunities for team members, and promoting career development.
Change Management: Ability to lead teams through organizational or process transitions, ensuring clarity on the "why" behind strategic shifts.
Engineering Leadership: Proficiency in managing complex workloads and dependencies across multi-team projects.

Nice To Haves

Prior experience working specifically on billing, payment processing, or financial ledger systems in a public company environment.
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field (or equivalent professional experience).

Responsibilities

Technical Leadership & Delivery: Lead the design and implementation of highly optimized, scalable billing services, predominantly utilizing Java, while maintaining and modernizing legacy components in VB6 and supporting auxiliary services in Python and Node.js.
Cross-Functional Collaboration: Partner with Finance, Legal, and Product teams to translate complex business requirements into technical specifications.
Strategic Architecture: Own the multi-year technical roadmap for billing systems, making informed design trade-offs regarding scalability, reliability, and cost-efficiency across system boundaries.
Compliance & Security: Ensure all financial systems adhere strictly to SOX (Sarbanes-Oxley) and PCI-DSS requirements, implementing robust auditing, data encryption, and security best practices at a systemic level.
Team Management: Manage team productivity by establishing clear KPIs, conducting constructive code reviews, and breaking down large initiatives into actionable milestones.
Performance Optimization: Proactively identify and resolve systemic bottlenecks and deep technical debugging challenges to ensure 24/7 availability of critical billing functions.
Operational Excellence: Advocate for and establish engineering standards, including comprehensive unit testing, documentation, and automated deployment pipelines.
Vendor Management: Interface with third-party payment gateways and financial service providers to ensure seamless integration.
Innovation: Participate in industry forums and stay current with emerging fintech trends to keep the organization at the forefront of billing technology.
Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.