Billing Manager

The Breastfeeding Shop•Emmaus, PA

2d•Onsite

About The Position

The Breastfeeding Shop is a nationally recognized Durable Medical Equipment (DME) provider dedicated to supporting new and expecting moms through insurance-covered breast pumps and postpartum care products. We are seeking a Billing Manager to lead our revenue cycle operations and support our growing team. The Billing Manager will oversee all aspects of billing and accounts receivable (AR), ensuring timely and accurate reimbursement from insurance payers. This role requires strong leadership, attention to detail, and healthcare billing experience, preferably in DME.

Requirements

3 –5+ years of healthcare billing experience
DME experience preferred
Experience managing AR and leading teams
Strong knowledge of insurance claims and denial management
Experience with billing systems (Brightree preferred)
Strong analytical and communication skills

Nice To Haves

Billing Certifications desired

Responsibilities

Oversee billing operations including charge entry, claims submission, payment posting, and AR follow-up
Monitor AR and ensure timely collections
Identify denial trends and implement solutions
Ensure compliance with Medicare, Medicaid, and commercial payers
Analyze AR aging reports and prioritize follow-ups
Resolve denied or rejected claims
Improve collection rates and reduce days in AR
Manage and mentor billing team members
Set KPIs and performance expectations
Provide training on billing and compliance updates
Generate and analyze billing and financial reports
Track KPIs such as AR days and denial rates
Identify workflow inefficiencies and improve processes
Ensure HIPAA compliance and audit readiness
Work with intake and operations teams to resolve discrepancies
Support on-boarding of new insurance contracts