Billing Manager

Ellenoff Grossman and Schole LLP•New York, NY

8h•Hybrid

About The Position

The Billing Manager is a senior finance professional responsible for overseeing all aspects of legal billing operations for the firm. This role requires extensive experience in law firm billing practices, deep familiarity with complex billing arrangements, and hands on expertise with Finance Core, Coyote, and Tabs. The Billing Manager partners closely with attorneys, finance leadership, and internal stakeholders to ensure accurate, timely, and compliant billing in accordance with client guidelines and firm standards.

Requirements

Minimum 15 years of progressive law firm billing experience, with demonstrated responsibility for complex billing environments
Extensive hands on experience with Finance Core, Coyote, and Tabs (required)
Proven knowledge of legal billing rules, compliance requirements, and client guideline enforcement
Strong understanding of law firm financial operations, including realization, revenue cycles, and matter economics
Advanced proficiency in billing systems reporting, Excel, and financial analysis tools
Exceptional attention to detail with the ability to manage competing deadlines in a fast paced environment
Strong communication and interpersonal skills, with the ability to work effectively with partners, attorneys, and senior leadership

Nice To Haves

Prior experience managing or leading a billing team
Experience supporting large AmLaw or multi office law firms
Exposure to e billing platforms and client audit processes
Bachelor’s degree in Finance, Accounting, Business, or a related field (or equivalent professional experience)

Responsibilities

Oversee end to end billing processes for the firm, including pre bills, edits, final invoices, write ups, write downs, and adjustments
Manage high volume, complex billing structures including hourly, alternative fee arrangements, caps, blended rates, retainers, and fixed fee matters
Ensure compliance with client billing guidelines, outside counsel guidelines, and e billing requirements
Act as the primary billing systems expert for Finance Core, Coyote, and Tabs, including setup, maintenance, troubleshooting, and optimization
Partner with IT and finance leadership on system upgrades, integrations, testing, and process improvements
Develop reports and dashboards to support billing performance, realization, and revenue analysis
Ensure data integrity across billing, timekeeping, and financial systems
Work directly with partners and senior attorneys to resolve billing issues, address client inquiries, and support matter level billing strategies
Provide guidance and recommendations on billing efficiency, rate management, and client specific requirements
Support client audits, billing reviews, and information requests
Lead, mentor, and manage billing staff, ensuring appropriate training, coverage, and performance management
Establish and enforce billing schedules, deadlines, and quality control standards
Develop and maintain written billing procedures and training materials
Monitor billing accuracy, realization rates, aged accounts, and unbilled time in partnership with finance and collections teams
Identify trends, risks, and process gaps, and propose solutions to improve efficiency and cash flow
Support month end and year end close activities related to billing and revenue