The Engineer II responds to and attends to guest repair requests, communicates with guests and customers to resolve maintenance issues with little to no supervision, and performs preventive maintenance on tools and equipment. The role includes inspecting equipment, maintaining maintenance inventory, requisitioning supplies, identifying and operating equipment and building shut-off valves, and communicating daily activities and problems to other shifts using approved programs and standards. The engineer must demonstrate proficiency in one engineering category, above-average skills in two additional categories, and basic skills in the remaining categories. Categories include air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish work, kitchen equipment, vehicles, energy conservation, and general building management. The role involves safe use of hand and power tools; basic pipe repair or replacement, including soldering; troubleshooting and basic repairs across equipment, plumbing, electrical items, and guestroom items; TV programming; housekeeping and engineering-related duties; painting and minor drywall or trim repairs; and replacement of light bulbs and A/C filters. The engineer must use Lockout/Tagout before maintenance work, understand engineering computer programs, perform mid-level troubleshooting of hotel MEP systems, train and mentor other engineers, and carry out Engineer on Duty duties such as readings and rounds. The position requires following company, safety, and security procedures; reporting maintenance problems and safety incidents; completing safety training and certifications; properly storing flammable materials; and maintaining a clean, professional appearance and confidentiality. The engineer provides guest service according to company standards, supports coworkers and team goals, communicates professionally, and performs other reasonable duties as requested. Physical duties include moving objects up to 50 pounds without assistance and heavier items with assistance, using stairs, ramps, or ladders, and reaching, bending, twisting, pulling, and stooping. The role also involves entering and locating work-related information using computers.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED