Engineer Desktop

Norman Regional Health System • Norman, OK

19d

About The Position

Performs technical support for staff involving computer hardware and software. Collaborates with department leadership to prioritize identified software and hardware needs based on NRH strategic objectives, as determined through ongoing assessment. Maintains inventory records for tracking institutional software. Acts as a resource, as requested, to determine whether computer performance problems result from knowledge, systems, or policy and procedure deficits.

Requirements

• High school diploma or GED.
• Two years of experience with computer hardware and software, including installation, repair, and troubleshooting; dealing with local area networks; and installing PC network equipment is preferred.
• Pass two required exams: either CompTIA A+ or the Microsoft Operating System Exam, and an Advanced Microsoft Operating System exam or a manager-approved Advanced CompTIA exam.

Nice To Haves

• Associate degree in computer science or a technical certificate in a computer-related field.
• Two years of experience with computer hardware and software, including installation, repair, and troubleshooting; dealing with local area networks; and installing PC network equipment.

Responsibilities

• Provide technical support to staff for computer hardware and software.
• Collaborate with department leadership to prioritize identified software and hardware needs based on NRH strategic objectives and ongoing assessment.
• Complete inventory records for tracking institutional software.
• Help determine whether computer performance problems result from knowledge, systems, or policy and procedure deficits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED