Desktop Systems Engineer
About The Position
DRW’s Desktop Systems Engineering team provides front-line support to users across the firm. The team works with a broad range of technology, testing, configuring, and deploying it in a fast-paced environment that requires continuous learning. It also drives innovation in technologies that affect users daily. Success requires strong technical aptitude and a passion for technology, along with initiative, analytical ability, and drive. The team values healthy debate, creative and collaborative problem-solving, and active knowledge sharing. The role supports employees in DRW’s Chicago corporate office and exchange floors. It includes managing and upgrading end-user devices and desktop systems, handling user provisioning, supporting conference room technologies, automating system-administration tasks, and assessing hardware and software solutions.
Requirements
- At least 2 years of MEMCM/SCCM administration experience or similar.
- Knowledge of application packaging and management.
- Strong experience supporting and configuring Windows 10.
- Strong knowledge of Group Policy management.
- PowerShell experience.
- Passion for technology.
- Highly motivated, self-starting, and eager to grow within the organization.
- Ability to manage projects independently.
- Previous mobile device management experience.
Nice To Haves
- Intune management experience.
- Previous macOS or Linux support experience.
- Previous Windows Server and Active Directory support experience.
- Scripting or low-level programming experience.
Responsibilities
- Provide end-user support to employees in the Chicago corporate office and exchange floors.
- Build, configure, and upgrade workstations, laptops, and mobile devices.
- Troubleshoot, maintain, and upgrade desktop-managed servers.
- Provision users, including user accounts, mobile devices, VPN, and directory permissions.
- Provide support for conference room technologies.
- Automate repetitive system-administration tasks.
- Evaluate and recommend new hardware and software technologies or solutions.
Benefits
- Annual discretionary bonus eligibility.
- Group medical insurance.
- Pharmacy insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with discretionary employer match.
- Short- and long-term disability insurance.
- Life and AD&D insurance.
- Health savings accounts.
- Flexible spending accounts.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
