Client Partner / Engagement Manager

NucleusTeq•Phoenix, AZ

1d•Hybrid

About The Position

NucleusTeq is seeking an Engagement Manager to anchor and expand BFSI (Banking, Financial Services, Insurance) relationships in Phoenix. The role focuses on growing accounts, building executive-level relationships, and shaping technology engagements across Data, Cloud, and AI/ML. The Engagement Manager serves as a strategic advisor and primary relationship owner for key BFSI accounts, partnering with sales, delivery, and solution teams to align technology solutions with client business goals and achieve high-quality execution and client satisfaction. The position involves consultative selling, account and revenue growth, executive engagement, contract negotiations and renewals, client governance, and monitoring BFSI market trends. The role also conducts Quarterly Business Reviews with senior stakeholders. NucleusTeq describes its environment as customer-first, commercially aware, data-driven, fast-moving, and globally collaborative.

Requirements

12+ years of experience in IT services or consulting.
At least 5 years managing BFSI accounts.
Strong professional network within banking, credit cards, insurance, or payments.
Proven track record of growing accounts, including portfolios of $10M or more, through solution-based selling.
Strong knowledge of Cloud (AWS, GCP, or Azure), Data Engineering, AI/ML, and BFSI regulatory and compliance needs.
Excellent executive presence, communication, and negotiation skills.
Ability to collaborate with global delivery teams and ensure client success.
Bachelor’s degree required.

Nice To Haves

MBA preferred.

Responsibilities

Act as strategic advisor and primary relationship owner for key BFSI accounts in the Phoenix region.
Foster customer relationships as the primary point of contact and help clients implement services and plan projects effectively.
Identify upselling and cross-selling opportunities.
Drive account growth and revenue expansion through consultative selling and solution positioning across Data Engineering, Cloud, AI/ML, and Digital Transformation.
Use professional networks to open new opportunities and strengthen NucleusTeq’s brand presence within BFSI.
Address customer issues promptly and efficiently.
Work with sales teams to generate new business.
Build and nurture executive-level relationships with CIOs, CDOs, CTOs, and VPs, aligning technology solutions with business goals.
Partner with delivery and solution teams to ensure high-quality execution and client satisfaction.
Lead contract negotiations and renewals, and ensure compliance with client and vendor governance.
Monitor BFSI market trends and proactively provide thought leadership to clients.
Conduct Quarterly Business Reviews with senior stakeholders to review outcomes, challenges, and future opportunities.