Client Partner / Engagement Manager

NucleusTeq•Phoenix, AZ

3d•Hybrid

About The Position

NucleusTeq is a software services, solutions, and products company serving Fortune 1000 customers across the USA, Canada, UK, and India in Data, Cloud, AI/ML, Enterprise Automation, and Digital Engineering. The Engagement Manager will anchor and expand NucleusTeq’s Banking, Financial Services, and Insurance (BFSI) relationships in the Phoenix region. The role focuses on account growth, executive-level relationships, and transformative technology engagements across Data, Cloud, and AI/ML. The position is based in Phoenix, Arizona, with a hybrid work arrangement.

Requirements

12+ years of experience in IT services or consulting.
At least 5 years managing BFSI accounts.
Strong professional network within banking, credit cards, insurance, or payments.
Proven track record of growing accounts with portfolios of $10M or more through solution-based selling.
Strong knowledge of Cloud (AWS, GCP, or Azure), Data Engineering, AI/ML, and BFSI regulatory and compliance needs.
Excellent executive presence, communication, and negotiation skills.
Ability to collaborate with global delivery teams and ensure client success.
Bachelor’s degree required.

Nice To Haves

MBA preferred.

Responsibilities

Act as the strategic advisor and primary relationship owner for key BFSI accounts in the Phoenix region.
Serve as the primary point of contact and foster positive customer relationships.
Help clients implement services and plan projects effectively.
Identify upselling and cross-selling opportunities.
Drive account growth and revenue expansion through consultative selling and solution positioning across Data Engineering, Cloud, AI/ML, and Digital Transformation.
Leverage a professional network to open new opportunities and strengthen NucleusTeq’s brand presence within BFSI.
Address customer issues with speed and efficiency.
Work with sales teams to generate new business.
Build and nurture executive-level relationships with CIOs, CDOs, CTOs, and VPs, aligning technology solutions with business goals.
Partner with delivery and solution teams to ensure high-quality execution and client satisfaction.
Lead contract negotiations and renewals, and ensure compliance with client and vendor governance.
Monitor BFSI market trends and proactively provide thought leadership to clients.
Conduct Quarterly Business Reviews with senior stakeholders to review outcomes, challenges, and future opportunities.